Workplace Coordinator

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

In 2021, Netflix acquired which is a global visual effects company with over 32 years of experience and a reputation for delivering complex, photorealistic effects that enhance storytelling. Known for its expertise in virtual production and innovative technology, Scanline has contributed to major projects across various genres, solidifying its status as an industry leader, and started expanding its Korea operation under a newly named to strengthen its visual effects capabilities and further elevate the quality of its content.

As part of the Global Enterprise Operations organization, the successful individual will play a pivotal role in the APAC Workplace team. This team is focused on providing an efficiently run, safe, amazing, inspiring, and consistent experience for our colleagues, visitors and partners. 

The main responsibilities of the Workplace team is to create an excellent and best-in-class Workplace environment and experience to enable our Netflix employees to do the best work of their lives and to help drive the business forward. The successful candidate will be a thought leader that’s highly adaptable, proactive and resourceful in leading a diverse team in delivering a stunning Workplace experience for our employees and visitors in a fast-paced environment. 

We are looking for an experienced Workplace professional who can grow and lead a successful, efficient, and high-performing Workplace team. This role requires a strategic individual with a crazy focus on excellence and a high growth mindset, and will report into the Manager, Korea Workplace. 

Responsibilities:

• Deliver a five-star service experience: Act as the first point of contact for employees, guests, vendors, and interview candidates, ensuring all interactions reflect Netflix’s high standards for service, professionalism, and hospitality.

• Support workplace operations: Build and maintain vendor relationships to ensure top-tier service, handle purchase orders, and oversee inventory of office supplies, swag, and front-of-house materials, ensuring nothing essential is ever out of stock.

• Be a part of EH&S (Environment, Health & Safety) and ERT (Emergency Response Team) and act as Fire Warden/Emergency POC.Some on-call availability, flexible schedule for off-hours/emergency support

• Keep communication flowing: Monitor and respond to inquiries on employee-facing platforms such as Slack, addressing questions and concerns efficiently while maintaining a helpful, approachable tone.

• Maintain high workplace standards: Conduct regular site walkthroughs to ensure the workplace is clean, safe, and aesthetically aligned with Netflix’s culture. Identify and address health, safety, or maintenance issues proactively.

• Execute memorable events: Collaborate with internal partners and external vendors to coordinate and facilitate employee events, ensuring smooth operations and a positive stakeholder experience.

• Promote sustainability initiatives: Partner with vendors and internal teams to implement and improve sustainability efforts in workplace operations, driving eco-friendly practices across the office.

• Create and refine playbooks: Develop and maintain detailed workplace playbooks to document processes, ensuring clarity and consistency for the team and enabling operational excellence.

• Support cross-functional collaboration: Partner with teams across and outside of Enterprise Operations to execute key projects, improve processes, and meet shared objectives.

• Contribute to workplace aesthetics: Work with the Workplace Operations team to ensure office aesthetics meet Netflix’s standards, creating an environment that’s welcoming, inspiring, and aligned with our brand.

• Be agile and proactive: Provide support for ad-hoc projects and initiatives, from workplace pilots to employee engagement efforts, always staying flexible and focused on delivering exceptional results.

• Oversee the food & beverage program to ensure that the program is designed to fuel creativity, collaboration, and connection.

• Develop and oversee all Preventative Maintenance Program and ensure all office equipment are functioning properly.

Who You Are:

• Experience: Minimum 5 years in facilities, workplace operations, and hospitality, ideally in a fast-paced, dynamic environment. Entertainment or Media experience is a plus.

• Technical Skills: Proficiency in Google Workspace (Docs, Sheets, Slides) and Slack; experience with project management and ticketing tools such as Asana, Zendesk, or similar platforms.

• Relationship Building: Proven ability to build and maintain positive relationships with team members, cross-functional partners, and external stakeholders, fostering collaboration and trust.

• Operational Excellence: Proactive and self-motivated, with a strong focus on delivering exceptional results and driving continuous improvement.

• Communication: Strong written and verbal communication skills, capable of conveying information clearly, concisely, and with confidence to a variety of audiences.

• Problem Solving: Exceptional problem-solving abilities, with a willingness to take calculated risks, think creatively, and offer innovative solutions.

• Organization and Multitasking: Adept at managing multiple priorities in a high-energy, creative environment. Demonstrates strong attention to detail, excellent organizational skills, and the ability to meet deadlines under pressure.

• Flexibility: A positive, adaptable attitude and the willingness to work outside standard office hours when needed to support operations or events.

• Culture: A clear understanding of and commitment to embracing Netflix’s unique culture of freedom and responsibility, while contributing to a collaborative and high-performing environment.

• Ability to be discreet and maintain confidential information

• Location & Availability: This is a full-time, on-site role based in Seoul, Korea.

• Candidates must be available to work in person and comfortable working flexible hours, including early morning/late evenings and weekends, as needed.

The Netflix culture attracts talent who exhibit good judgment, innovation, selflessness, courage, impact, candid communication, passion and curiosity. Read our and. Referring to to better understand the Scanline/Eyeline business will also be helpful!  If it resonates for you, maybe you’re the right person to join our team.

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.

저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며.  저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다