Workplace Experience Coordinator

2 Months ago • All levels • Administrative • Events

Job Summary

Job Description

The Workplace Experience Coordinator is responsible for managing day-to-day office operations, ensuring a welcoming environment for employees and visitors in the London office. Key responsibilities include managing reception, coordinating office supplies and services, handling mail and deliveries, managing purchase orders and expenses, and planning office events and engagement activities. The role also involves supporting internal communications and providing data for sustainability reporting. This is a pivotal role in shaping the employee experience and contributing to a positive and productive work culture. The candidate must have excellent organizational and communication skills, and experience in office management or hospitality.
Must have:
  • Office management experience
  • Strong organizational skills
  • Excellent communication skills
  • Proficiency in Google Suite
  • Event planning experience (plus)
  • Proactive and solutions-oriented

Job Details

Description

Are you ready for a Game-Changing Career Experience?

Join us in shaping the future of esports and gaming! If you're ready to lead, innovate, and inspire, we want to hear from you.

At EFG (ESL FACEIT Group), we create worlds beyond gameplay where players and fans become a community. We pride ourselves in having a corporate social responsibility: "IT’S NOT GG UNTIL IT’S GG FOR ALL”. Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people and culture.

We are looking for a Workplace Experience Coordinator to provide support to our London office. The Workplace Experience Coordinator is the heart of our office operations, ensuring a seamless and welcoming experience for employees and visitors alike. This role combines office management, hospitality, and employee engagement to create a positive and productive work environment. You will play a vital part in managing day-to-day office operations, supporting engagement activities, and providing internal communication assistance to keep our team connected and informed.

This position will work out of our office in London 5 days a week, Monday through Friday.

Key Responsibilities

Office Management and Reception:

  • Serve as the first point of contact for all visitors, ensuring a warm and professional welcome.
  • Oversee the reception area, ensuring it is tidy, functional, and reflective of EFG’s brand and culture.
  • Coordinate office supplies, equipment, and services, maintaining an organized and efficient workspace.
  • Manage lunch ordering and delivery for employees, ensuring high-quality and timely service.
  • Handle incoming and outgoing mail and deliveries.

Financial and Administrative Tasks:

  • Manage purchase orders (POs) and expense tracking for office-related needs, ensuring alignment with budget guidelines.
  • Liaise with vendors and service providers, ensuring quality and cost-effective solutions.
  • Provide data to the Sustainability Director on the office's environmental impact for reporting purposes and support broader sustainability engagement initiatives.

Engagement and Event Coordination:

  • Plan and execute office events and engagement activities, fostering a sense of community and connection among employees.
  • Support end-of-year celebrations, team-building activities, and other internal events that enhance workplace culture.
  • Recognition - Game Changer 

Internal Communication Support:

  • Assist in creating and distributing internal communication materials, including newsletters, announcements, and updates.
  • Collaborate with the Internal Communications team to ensure alignment and consistency in messaging.

Requirements

Qualifications and Skills

  • Proven experience in office management, hospitality, or a similar role.
  • Strong organizational and multitasking skills with an eye for detail.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proficiency in Google Suite and familiarity with internal communication tools (e.g., Slack, confluence, intranets).
  • A proactive and solutions-oriented mindset, with the ability to anticipate and address needs.
  • Experience in event planning or coordination is a plus.



Why Join Us?

At EFG, we are committed to creating worlds beyond gameplay, where players and fans become community. As Workplace Experience Coordinator, you will play a pivotal role in shaping the employee experience and contributing to a positive and productive culture. If you are passionate about people and thrive in dynamic, fast-paced environments, we’d love to hear from you.

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About The Company

The ESL FACEIT Group is the leading competitive games and esports company.


We help brands embrace the youth culture phenomenon of our times. Through exposure and authentic activation, we enable brands to engage the notoriously hard-to-reach global youth audiences capable of driving their growth today and tomorrow.


At EFG we create worlds beyond gameplay where players and fans become community. The company is built on the great legacy of the world-renowned ESL, FACEIT and DreamHack brands.


We harness this legacy to further innovate and develop the esports and gaming landscape worldwide. Working with our developer, publisher, brand, and media partners, we deliver products that accelerate gaming culture and make gamer communities come together.


Join us on the journey as we help gaming communities thrive by creating worlds beyond gameplay that unite players, fans, and creators around the esports and games they love.

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