Account Strategist, Google Customer Solutions

2 Days ago • 2-4 Years • Business Development

Job Summary

Job Description

This Account Strategist role at Google Customer Solutions focuses on helping businesses grow their online presence using Google advertising solutions. Responsibilities include building and managing client relationships, understanding their business challenges and marketing objectives, developing data-driven strategies, presenting Google advertising products, and achieving business growth goals. The ideal candidate possesses strong communication, analytical, and relationship-building skills, along with experience in advertising, sales, or marketing. Fluency in English and Finnish is required to support clients in the Finnish market. The role involves working with internal and external stakeholders, planning and executing projects, and using data-driven insights to make recommendations and quantify opportunities for clients.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/sales/marketing
  • Fluent in English and Finnish
  • Client relationship management
  • Data-driven analysis & recommendations
  • Achieve business growth goals
Good to have:
  • Master's degree in business
  • Experience in a matrixed organization
  • Digital marketing campaign management

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
  • Ability to communicate in English and Finnish fluently to support clients in the Finnish market.

Preferred qualifications:

  • Master's degree in a business related field or equivalent practical experience.
  • 2 years of experience working in a complex, matrixed organization.
  • 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, you will deliver effective solutions to potential businesses from all verticals and business models, in each stage of their journey, in an efficient way for the business.

You will establish relationships by conducting regular phone consultations and business pitches with a large portfolio of clients. You will use your problem-solving and objection handling skills to operate in a fluid environment, reaching for ambitious business and productivity goals. Using your relationship-building skills, you will provide Google-caliber solution business, partnership management and analysis to deliver successful business outcomes. Using your commercial acumen, you will find out the business needs of Google's key clients and achieve their marketing objectives while driving incremental business agreements through our industry leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Build and manage relationships with our clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
  • Work with internal and external stakeholders to ensure workflows and projects are completed on time to a set standard.
  • Plan for, and achieve, business growth goals, through the presentation of Google advertising products or solutions that will help our clients to meet their marketing objectives.
  • Develop data-driven analysis and consultative recommendations that align with customer goals, and quantify opportunities with recommendations to present to customers.
  • Build knowledge of how Google Advertising products work and can be used to help meet a range of marketing objectives.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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