Customer Service Representative

1 Month ago • All levels • Customer Service • ~ $31,200 PA

Job Summary

Job Description

The Customer Service Representative / Pizza Maker role involves direct interaction with customers via phone, email, and in person. Responsibilities include handling and resolving customer inquiries and complaints with a friendly demeanor. The position requires memorizing the menu and preparing food products. Maintaining cleanliness of the store, including sweeping and tidying the front area, is also part of the job. Effective communication skills are essential for processing orders accurately on a touch screen computer system. The role also demands strong numerical abilities for making correct monetary change and motor coordination for precise input on the computer or touch screen.
Must have:
  • Deal directly with customers.
  • Memorize menu.
  • Handle customer inquiries/complaints.
  • Smile to customers.
  • Prepare food products.
  • Keep store clean.
  • Communicate verbally with customers/coworkers.
  • Process orders on touch screen system.
  • Add, subtract, multiply, divide accurately.
  • Make correct monetary change.
  • Enter orders using computer/touch screen.
Good to have:
  • Clean Cut & Personable
  • Outgoing & Energetic
  • Dependable, Reliable & Punctual
  • Prompt & Responsible
  • Quick Learner & Self Motivated
Perks:
  • All your information will be kept confidential according to EEO guidelines.

Job Details

Job Description

Customer Service Representative / Pizza Maker


The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.



Job Duties

• Deal directly with customers either by telephone, electronically or face to face.

• Have a memorized knowledge of our menu.

• Handle and resolve customer inquiries and complaints.

• Smile both over the phone and when face to face with all customers.

• Prepare all food products.

• Clean, sweep and help keep the front of the store clean.

 

Training - Orientation and training provided on the job.

 

 

Communication Skills - Ability to communicate verbally with customers and co-workers to

process orders both over the phone and in person on our touch screen computer system.

Must have a clear and upbeat speaking voice when communicating with customers.

 

 

Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly

(may use calculator). Must be able to make correct monetary change. Verbal, writing, and

telephone skills to take and process orders. Motor coordination between eyes and hands/fingers

to rapidly and accurately make precise movements with speed. Ability to enter orders using a

computer keyboard or touch screen.

 

 

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

 

 

Clean Cut & Personable

Outgoing & Energetic

Dependable, Reliable & Punctual

Prompt & Responsible

Quick Learner & Self Motivated
 

Starting pay rate is $15/hr

Additional Information

All your information will be kept confidential according to EEO guidelines.

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