Intern Customer Experience (m/f/d)

Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

• Compiling and managing product information for Customer Support teams in the product information Sharepoint Site

• Conducting analysis of product performance and issues from Customer Support interactions

• Creating reports on the results of analysis

• Working and collaborating with other departments and Nintendo European offices

Requirements

• The internship has to be mandatory for your current studies in the fields of product lifecycle management, engineering or business processes

• The minimum length of the mandatory internship should be 6 months

• Interest in product Customer Experience

• Very good English skills, another European language would be a plus

• Very good MS Office skills, knowledge of Sharepoint sites is a plus

• Passion for games and the video game industry

Earliest possible start date: July 2024.

Please note that all tasks will be executed in close cooperation with the internship supervisor!

Are you interested? We look forward to receiving your application, including your earliest possible starting date.

* With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.