Trade Support Specialist – Fidessa or Ullink (Cash, Futures & Options)

1 Month ago • 5 Years + • Customer Service • $100,000 PA - $120,000 PA

Job Summary

Job Description

This Trade Support Specialist role involves providing trade support for cash, futures, and options using Fidessa or Ullink platforms. Responsibilities include trade validation, issue resolution, reconciliation, and ensuring smooth trade lifecycle management. The specialist will act as a key contact between traders, brokers, and operations, ensuring compliance with regulations and internal policies. The role demands effective communication and problem-solving skills to handle trade discrepancies and settlement issues promptly. The specialist must have strong knowledge of relevant financial products and markets.
Must have:
  • 5+ years of experience with Fidessa or Ullink.
  • Knowledge of cash equities, futures, and options.
  • Strong problem-solving and attention to detail.
  • Good communication skills.
  • Relevant experience in trade support or operations.
Perks:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.

Job Details

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge Providing trade support for cash, futures, and options using Fidessa or Ullink platforms. Responsible for trade validation, issue resolution, reconciliation, and ensuring smooth trade lifecycle management. Acts as a key contact between traders, brokers, and operations. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within  Jersey City NJ / New York, NY is $100k - $120k/year & benefits (see below). The Role Responsibilities:
  • Support trade capture, validation, and processing.
  • Resolve trade discrepancies and settlement issues.
  • Monitor systems and escalate issues promptly.
  • Reconcile trades with counterparties and custodians.
  • Maintain product and market knowledge.
  • Ensure compliance with regulations and internal policies.
  • Communicate effectively with traders, brokers, and teams.
Requirements:
  • 5+ years of experience with Fidessa or Ullink platforms.
  • Knowledge of cash equities, futures, and options.
  • Strong problem-solving and attention to detail.
  • Good communication skills.
  • Relevant experience in trade support or operations.
We offer:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.
S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
  Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

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About The Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies spanend-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in ourFinLabswe develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.Over the last20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of14,500+,and has58offices in 21 countrieswithin key global markets.For more information on the company, please visit ourwebsiteorLinkedIncommunity.

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