Trade Support Specialist – Fidessa or Ullink (Cash, Futures & Options)

2 Months ago • 5 Years + • Customer Service • $100,000 PA - $120,000 PA

Job Summary

Job Description

This Trade Support Specialist role involves providing trade support for cash, futures, and options using Fidessa or Ullink platforms. Responsibilities include trade validation, issue resolution, reconciliation, and ensuring smooth trade lifecycle management. The specialist will act as a key contact between traders, brokers, and operations, ensuring compliance with regulations and internal policies. The role demands effective communication and problem-solving skills to handle trade discrepancies and settlement issues promptly. The specialist must have strong knowledge of relevant financial products and markets.
Must have:
  • 5+ years of experience with Fidessa or Ullink.
  • Knowledge of cash equities, futures, and options.
  • Strong problem-solving and attention to detail.
  • Good communication skills.
  • Relevant experience in trade support or operations.
Perks:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.

Job Details

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge Providing trade support for cash, futures, and options using Fidessa or Ullink platforms. Responsible for trade validation, issue resolution, reconciliation, and ensuring smooth trade lifecycle management. Acts as a key contact between traders, brokers, and operations. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within  Jersey City NJ / New York, NY is $100k - $120k/year & benefits (see below). The Role Responsibilities:
  • Support trade capture, validation, and processing.
  • Resolve trade discrepancies and settlement issues.
  • Monitor systems and escalate issues promptly.
  • Reconcile trades with counterparties and custodians.
  • Maintain product and market knowledge.
  • Ensure compliance with regulations and internal policies.
  • Communicate effectively with traders, brokers, and teams.
Requirements:
  • 5+ years of experience with Fidessa or Ullink platforms.
  • Knowledge of cash equities, futures, and options.
  • Strong problem-solving and attention to detail.
  • Good communication skills.
  • Relevant experience in trade support or operations.
We offer:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.
S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
  Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

Similar Jobs

Blindspot games - Community Manager

Blindspot games

Montreal, Quebec, Canada (On-Site)
3 Months ago
Veeam Software - Technical Account Manager

Veeam Software

Germany (Remote)
2 Months ago
Cognite - Senior Implementation Project Manager

Cognite

Phoenix, Arizona, United States (Hybrid)
2 Months ago
Telnyx - Software Engineer, Python (AI)

Telnyx

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Epic Games - Senior Engine Programmer, Framework Architecture

Epic Games

(On-Site)
6 Months ago
PayPal - Sr Specialist, Voice of Customer

PayPal

Chicago, Illinois, United States (Hybrid)
1 Month ago
The Globel Talent Co - Customer Service Representative (French Speaking)

The Globel Talent Co

Johannesburg, Gauteng, South Africa (Remote)
2 Months ago
luxsoft - Senior Technical Support Analyst

luxsoft

Gurugram, India (On-Site)
1 Month ago
Simcorp - Senior Customer Support Consultant

Simcorp

Warsaw, Masovian Voivodeship, Poland (Hybrid)
3 Months ago
HP - Field Technical Support Consultant

HP

Beijing, China (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Enphase Energy - Sr. Staff Engineer - Oracle Fusion

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Visa - NA/LAC Onboarding Experience Lead

Visa

Atlanta, Georgia, United States (Hybrid)
2 Months ago
everyday health - iOS Software Engineer: Co-op Intern

everyday health

United States (Remote)
3 Months ago
GT HQ - Senior HR Manager

GT HQ

Poland (Remote)
1 Month ago
GoMotive - Risk Analyst I

GoMotive

Pakistan (Remote)
1 Month ago
Reveal - Account Executive, Enterprise

Reveal

California, United States (On-Site)
5 Months ago
Sony Music Career - Assistant Manager, Label & Retail Marketing

Sony Music Career

Dubai, Dubai, United Arab Emirates (On-Site)
3 Weeks ago
CAE - Business Development Manager

CAE

Ottawa, Ontario, Canada (On-Site)
1 Month ago
beghou consulting - Senior Consultant, Commercial Operations & Analytics

beghou consulting

Evanston, Illinois, United States (Hybrid)
1 Month ago
NinjaVan - Brand Marketing Specialist (Social Media & Content)

NinjaVan

Makati City, Metro Manila, Philippines (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Jersey City, New Jersey, United States

Ness - Databricks Solution Architect

Ness

United States (Remote)
1 Month ago
zoox - Senior Manager, Perception Detection

zoox

Foster City, California, United States (Hybrid)
1 Month ago
Philips - Director of Regulatory, Software and Artificial Intelligence

Philips

Plymouth, Minnesota, United States (On-Site)
4 Weeks ago
Zamp - Account Executive

Zamp

San Francisco, California, United States (Remote)
4 Months ago
Jane Street - Machine Learning Engineer

Jane Street

New York, United States (On-Site)
4 Weeks ago
onwards Search - Accessibility Analyst

onwards Search

Arlington, Virginia, United States (Remote)
3 Months ago
Alten Technology - Embedded Firmware Engineer

Alten Technology

Pittsburgh, Pennsylvania, United States (On-Site)
1 Month ago
GameChanger - Director of Business Development

GameChanger

United States (Remote)
4 Months ago
Snail Studios - Senior Level Designer

Snail Studios

Los Angeles, California, United States (On-Site)
2 Months ago
Reddit - Client Account Executive, Mid-Market (Services)

Reddit

Los Angeles, California, United States (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Customer Service Jobs

Rackspace Technology - Customer Success Strategist

Rackspace Technology

Mumbai, Maharashtra, India (Hybrid)
1 Month ago
HHA Exchange - Customer Success Manager

HHA Exchange

New York, New York, United States (On-Site)
3 Months ago
bohemia interactive - E-commerce Customer Support

bohemia interactive

Bangkok, Bangkok, Thailand (On-Site)
5 Months ago
Maersk - 4PL Customer Service Agent (Project Logistics)

Maersk

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
10 Months ago
Nexon - Player Support Specialist (Temporary) - Global MapleStory

Nexon

El Segundo, California, United States (Hybrid)
1 Month ago
SoftSwiss - Customer Support Specialist

SoftSwiss

Tbilisi, Tbilisi, Georgia (On-Site)
4 Weeks ago
The Globel Talent Co - Customer Service Representative (French Speaking)

The Globel Talent Co

Johannesburg, Gauteng, South Africa (Remote)
2 Months ago
Varonis  - Manager of Customer Success

Varonis

United States (Remote)
3 Months ago
Interface AI - Senior Customer Support & Escalations Manager

Interface AI

San Jose, California, United States (On-Site)
3 Weeks ago
playrix  - Customer Support Representative (German and Russian)

playrix

Ukraine (Remote)
9 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies spanend-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in ourFinLabswe develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.Over the last20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of14,500+,and has58offices in 21 countrieswithin key global markets.For more information on the company, please visit ourwebsiteorLinkedIncommunity.

Sunrise, Florida, United States (On-Site)

New York, United States (On-Site)

Charlotte, North Carolina, United States (On-Site)

Charlotte, North Carolina, United States (On-Site)

New York, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Synechron

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug