Data Scientist, AppleCare Business Insights
Job Summary
Job Description
AppleCare Business Insights team is seeking a Data Scientist to tackle challenges and find creative solutions for stakeholder needs. This role involves partnering with internal stakeholders and IS&T teams to design, develop, and drive the adoption of analytics and information delivery to support business situational awareness and decision-making. The successful candidate will be a self-starter, motivated, and capable of working independently while also collaborating effectively with global teams. Responsibilities include building end-to-end analytic solutions, delivering actionable insights, and continuously improving the visibility and impact of analytics.
Must have:
- Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
- Minimum 5-8 years of experience as a data scientist or business analytics/intelligence professional.
- Experience with dataset generation and visualization using SQL and platforms like Tableau/Power BI.
- Proficiency in Python and data manipulation libraries.
- Strong understanding of statistical modeling and machine learning algorithms.
- Strong communication skills to distill information into simple concepts for various audiences.
Good to have:
- Masters degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
- Passion for analytics and ability to understand business requirements.
- Strong visualization skills using Tableau with a keen eye for design.
- Ability to cut through ambiguity and understand complex business processes.
- Prioritization and time management skills to handle multiple tasks.
- Excellent verbal and written communication skills, tailoring messages to the audience.
Perks:
- Discretionary employee stock programs (RSUs, ESPP)
- Comprehensive medical and dental coverage
- Retirement benefits
- Discounted products and free services
- Reimbursement for certain educational expenses
- Potential eligibility for discretionary bonuses or commission payments
- Relocation assistance
11 skills required
Job Details
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The AppleCare Business Decision Science team is seeking a Data Scientist who thrives on tackling challenges and finding creative solutions to stakeholder challenges. The successful candidate will be a change maker and influencer partnering with internal stakeholder and IS&T teams to design, develop and drive adoption of relevant analytics and information delivery to support business situational awareness and decision making.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
This person will be a self-starter who is highly motivated and capable of working independently. At the same time, must be able to collaborate effectively with stakeholder teams across the globe. The role involves building end to end analytic solutions to meet business needs, delivering clear and actionable insights to stakeholders, and continuously seeking opportunities to improve the visibility and impact of analytics provided.
- Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
- Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional
- Experience of dataset generation and visualization using SQL and visualization platforms such as Tableau/ Power BI.
- Proficiency in Python and data manipulation libraries.
- Strong understanding of statistical modeling, machine learning algorithms, and evaluation metrics.
- Strong communication skills and ability to distill information from large data sets and results into simple concepts and actionable insights for a variety of audiences.
- Masters degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
- A strong passion for analytics with the ability to work closely with business teams, understand business requirements, and handle sophisticated projects related to data-driven initiatives.
- Strong visualization skills using Tableau with a keen eye for design.
- Can easily cut through ambiguity and can rapidly understand complex business processes and details.
- Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a
- variety of deliverables.
- Excellent verbal and written communicator with the ability to tailor the message to the audience.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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