Delivery Supervisor - Hisings Backa, Gothenburg

As Delivery Operations Supervisor you oversee and manage car deliveries in a designated geographic area, ensuring seamless, efficient and high-quality operations. Your role will a key part in driving operational excellence while maintaining a cost-conscious approach.

You will collaborate closely with cross-functional teams—including Sales, Order Operations, Finance, Enterprise, Logistics, and Service—to deliver exceptional customer experiences.

• Operational Leadership – plan, manage and execute vehicle deliveries to meet country targets. Monitor performance metrics and identify areas for improvement in speed of delivery, quality and cost-efficiency.
• Team Management – lead and mentor a team of five professionals, fostering a culture of accountability, excellence and collaboration. Provide clear direction, structure and support to enable team members to perform at their best. Set performance goals and conduct regular reviews to track progress and development.
• Collaboration – act as the central point of contact for cross-functional stakeholders, ensuring alignment and effective communication. Work with internal teams to resolve operational bottlenecks and address customer concerns proactively.
• Continuous Improvement – identify and implement process improvements to enhance operational efficiency and customer satisfaction.
• Problem-Solving – quickly address and resolve challenges in a dynamic, fast-paced environment, ensuring uninterrupted delivery operations