HR Specialist

9 Hours ago • 1-2 Years

Job Summary

Job Description

The HR Specialist will partner with the Sales Team to drive business priorities. Responsibilities include identifying workforce requirements, sourcing talent, conducting interviews, and rolling out offers. The specialist will also be responsible for onboarding and managing the sales workforce, delivering HR solutions to meet business targets, tracking sales manpower productivity, analyzing and addressing attrition, resolving employee grievances, ensuring proactive communication on processes and policies, and conducting exit interviews. This role requires strong business acumen and understanding of business needs, along with the ability to demonstrate impact and uphold strong ethics and discretion when handling confidential information.
Must have:
  • MBA - HR from reputed campus
  • 1-2 years of HR generalist or Talent Acquisition experience
  • Strong business acumen & understanding of the business
  • Drive for impact, able to demonstrate success
Good to have:
  • Exposure to the start-up environment
Perks:
  • Insurance Benefits - Medical, Critical Illness, Accidental, Life
  • Wellness Program - Employee Assistance, Onsite Medical Center, Emergency Support
  • Parental Support - Maternity, Paternity, Adoption, Day-care
  • Mobility Benefits - Relocation, Transfer Support, Travel
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Responsibilities:

PhonePe is looking for HR Specialist to partner with the Sales Team in driving business priorities:

  • Identify workforce requirements through liaison with regional sales managers and ensure that requirements are in sync with annual operating plan.
  • Work on identifying different avenues for sourcing of right talent
  • Review profiles, interview candidates and roll out offers with business leader to ensure adherence to budgets and to attract right talent in the organization
  • He/she will be responsible to onboard and manage workforce across multiple levels in sales 
  • Partner with regional sales managers to deliver on business targets (revenue, growth, etc.) by providing HR solutions
  • Maintain strong individual connect and regular touch points with all employees from the assigned business groups
  • Tracking the productivity of the sales manpower on monthly basis and preparing reports on the same
  • Solve for front-line attrition by doing attrition analysis and taking corrective action
  • Address grievances raised by employees from the assigned business groups, and work with all stakeholders to ensure fair resolution of the issue
  • Ensuring proactive employee communication on process and policies.
  • Conduct exit interviews for all employees and analyze exit interview data

Requirements:

  • MBA - HR from reputed campus with proven working experience of 1-2 years in HR generalist or Talent Acquisition
  • Exposure to the start-up environment is an added advantage.
  • Strong business acumen & understanding of the business
  • Drive for impact, able to demonstrate/quantify success relative to established targets and metrics
  • Strong ethics and discretion to deal with confidential information

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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