Instructional Designer

At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.

Insert Job Description Language

Job Overview:

Khoros is looking for a passionate and experienced Instructional Designer to create meaningful eLearning content for our customers, employees and partners. The ideal candidate will have a foundational understanding of instructional design models for adult learners and previous experience creating software training.

You’ll have the opportunity to join our team of Instructional Designers and partner with Khoros product experts to create high-quality training content for learners around the world.

Some Responsibilities Include

As an Instructional Designer, you’ll:

• Apply adult learning theory to drive business outcomes to own a course from Analysis to Implementation.
• Quickly onboard and conduct research into products and features as they are built to create relevant learning objects.
• Design and develop video courses and supplemental resources, including exercises and assessments.
• Collaborate effectively with other instructional designers as well as key stakeholders and subject matter experts across the business to understand the needs of the course objectives developed for user roles, use cases, and certification programs.
• Manage continued learnings related to our total suite of product offerings in addition to best practices, processes and information about our clients and the industry.
• Ensure learning and performance objectives are appropriate for Khoros customers by solving for a wide variety of personas with unique needs.
• Continuously improve courses to meet external customer needs.
• Work on multiple projects concurrently, monitoring activity, progress, and time related to project development
• Review new product/feature releases and updates, then updating content to ensure that learning content remains current