New Accounts Associate - Application Support Group

6 Months ago • All levels • Account Management

Job Summary

Job Description

This role requires strong communication skills, proficiency in MS Office, especially Excel, and the ability to handle global client queries. You'll assist with account opening, funding, and maintenance, ensuring compliance with internal policies. Experience in financial services is highly preferred.
Must have:
  • Global Client Handling
  • MS Office Proficiency
  • Account Opening Support
  • Financial Background
Good to have:
  • MBA/Finance Degree
  • Cross-Functional Collaboration
  • Policy & Procedure Adherence
  • Quantitative/Analytical Skills
Perks:
  • Performance-Based Bonus
  • Hybrid Working Model

Job Details

 

Position Details:

 

The ideal candidate must have high-level professional demeanor suitable for interaction with an experienced and active global clientele base. 

 

Job Description:

  • Exposure in global client handling process (respond to retail and professional clients' queries via email, chats, and inbound calls.)
  • Assist clients with opening and funding accounts.
  • Collaborate with other cross-functional teams to assist with account approval and maintenance. 
  • You will review documentation related to new account opening.
  • Follow internal policy and procedures when dealing with various account-related tasks.

 

Qualifications

  • Education: University degree required (MBA/bachelor’s in finance background)
  • Excellent verbal and written communication skills in English are a must.
  • Proficient user of MS Office applications, especially Excel 
  • Ability to prioritize effectively and multi-task. 
  • Independent, punctual and careful working methods 
  • Organized team player with an excellent eye for detail 
  • Good quantitative/analytical skills

 

Company Benefits & Perks

  • Competitive salary package
  • Performance-based annual bonus (cash and stocks)
  • Hybrid working model (3 days office/week)
  • Group Medical & Life Insurance
  • Modern offices with free amenities & fully stocked cafeterias
  • Monthly food card & company-paid snacks
  • Hardship/shift allowance with company-provided pickup & drop facility*
  • Attractive employee referral bonus
  • Frequent company-sponsored team-building events and outings

 

Depending upon the shifts.

**The benefits package is subject to change at the management's discretion.

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