Policy Lead, Public Affairs

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

The Role:

We are seeking an experienced and highly motivated Policy Lead to join our dynamic Public Affairs team. Reporting into the PA Director (either in Berlin or remotely from another country office), you will play a crucial role in developing and executing our global policy strategy, engaging with key external stakeholders, and advising internal teams on complex regulatory challenges. This is an exciting opportunity for an experienced professional to make a significant impact in a fast-paced, rapidly evolving industry.

About the Opportunity:

This role offers a unique chance to thrive in a dynamic and fast-evolving environment. You'll have the opportunity to directly engage in policy development for cutting-edge technology that's actively shaping the future of commerce in cities worldwide. We're looking for a professional who relishes complex challenges and sees obstacles as opportunities for innovative solutions. If the word "impossible" sparks your motivation rather than hindering it, you'll find a stimulating and rewarding career here.

What You'll Do:

• Policy Development: Lead the research, analysis, and development of Delivery Hero's positions on key policy issues, including but not limited to platform work, competition, digital services regulation, urban mobility, and sustainability. Provide expert policy advice and strategic guidance to product, operations, and other internal teams.

• Internal & Cross-Team Partnerships: Build and foster efficient, bold cross-team partnerships at central level and across our global operations. You will understand our tech offering inside out and engage especially closely with legal, product and logistics teams. 

• Dossier Tracking & Analysis & Options Mapping: Lead the tracking, analysis, and interpretation of legislative and regulatory dossiers emanating from EU institutions. Mapping of policy options and implications for our operations. Collaborate extensively with subsidiaries and legal teams to ensure thorough analysis of legislative texts and mapping of policy options.

• Project Oversight: Initiate and oversee group-wide projects designed to mitigate and effectively respond to evolving policy risks. Drive these across teams and entities.

• Engage with industry associations: Strategically interact with industry associations at European level to advance Delivery Hero's policy objectives and represent the company in relevant discussions.

What You'll Bring:

• Experience: Approximately 8-10 years of professional experience in public policy, government relations, regulatory affairs, regulatory compliance, or a related field, preferably within a major technology company, a fast-paced operating business, or a leading consultancy/law firm.

• Preferred experience: 

  • A legal qualification (e.g., JD, LL.B., LL.M.) or equivalent deep understanding of legal frameworks and regulatory processes is highly preferred.

  • Demonstrated experience working within an operating company, giving you an understanding of business drivers, operational realities and policy dynamics at a local level.

  • Strong understanding of policy issues relevant to the tech sector, gig economy, e-commerce, or food delivery industries (e.g., labor law, competition policy, data protection, digital regulation).

• Strategic Thinking: Ability to think strategically, identify emerging trends, and develop proactive & creative policy solutions.

• Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex policy issues clearly and persuasively to diverse audiences. Proven ability to build strong internal partnerships and consensus, influencing stakeholders effectively across diverse internal teams and functions.

• Global Mindset: Experience working in an international context and an appreciation for diverse regulatory landscapes.

• Languages: Fluency in English is essential. Fluency in French is preferred.

What’s in it for you

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.