Product Manager

6 Months ago • 5 Years + • Business Development

Job Summary

Job Description

Eccentric is seeking an experienced Key Account Manager (Technical) to serve as the primary liaison between Eccentric Engine and their automotive clients. You will be responsible for managing client relationships, delivering projects, tracking their adoption and success, identifying new opportunities, and assisting clients in building presentations and insights. Your role is crucial in ensuring client satisfaction and driving the growth of Eccentric's solutions within their organizations.
Must have:
  • Customer Relationship Management
  • Project Delivery and Management
  • Adoption and Success Tracking
  • Business Development and Opportunity Identification
  • Presentation and Insight Development
  • Information Scouting

Job Details

About the job

At Eccentric, We are privileged to co-build the Virtual world with some of the best minds of our times. Since 2016, we are engaged in the Virtualization of Automotive Retail. We have helped leading Automotive Brands in the World the power of Virtual Interactions.


Eccentric's mission –

We are building a Showroom-like experience in a virtual world where a vehicle buyer

● Can take a 3D walkthrough of all models/variants/trims on sale

● Can customize the vehicle and see exactly how it looks like and how much it will cost

● Can take a ‘Virtual Consultation’ with a sales agent in the virtual world (some like to call it Metaverse)


The Role –

We are seeking an experienced Key Account Manager (Technical) to serve as the primary liaison between Eccentric Engine and our valued automotive clients. The ideal candidate will interact with Marketing, Digital Transformation, Tech/IT/Engineering and Dealership Teams within various automobile companies. You will be responsible for delivering projects, tracking their adoption and success, identifying new opportunities, scouting for valuable information, and assisting clients in building presentations and insights. Your role is crucial in ensuring client satisfaction and driving the growth of our solutions within their organizations.


Responsibilities:

1. Customer Relationship Management


Primary Point of Contact:

Serve as the main liaison for key automotive accounts, maintaining regular communication and sharing updates on case studies and wins across customers

Build and Maintain Relationships:

Develop strong, long-term relationships with the customer's Marketing, Digital Transformation, IT/Tech/Engineeing and Dealership Teams.

Understand Client Needs:

Deeply understand client objectives, challenges, and industry trends to provide tailored solutions.


2. Project Delivery and Management


Project Coordination:

Oversee the planning, execution, and delivery of projects to ensure they meet deliight our customers by exceeding expectations and adhering to timelines.

Documentation:

Develop and maintain detailed documentation of project implementations, business goals, customer expectations and other such conversations with customer.

Cross-Functional Collaboration:

Work closely with internal teams (e.g., business, product, 3D, design, data & engineering) as well as customer teams to align roadmaps, timelines, resources & deliverables.

Quality Assurance:

Ensure all deliverables are tested and meet the highest quality standards established by Eccentric, while aligning with customer requirements & objectives.

3. Adoption and Success Tracking:

Monitor Performance:

Stay on top of numbers with frequent conversations with the data team to track adoption rates and success metrics of implemented projects within client organizations.

Reporting and Analysis:

Conduct regular analysis and present the gathered insights on projects and initiatives from a business performance, user engagement, and ROI perspective to customers and internal stakeholders.

Feedback Loop:

‘Schedule and communicate progress on roadmap/planned initiatives & gather continuous customer feedback which can be relayed to internal teams to be more customer centric.


4. Business Development and Opportunity Identification:


Identify Opportunities:

‘Scout for new business opportunities within existing accounts, including upselling and cross-selling our solutions or building new solutions.

Market Intelligence:

Stay informed about industry developments, competitor activities, and emerging trends to identify potential areas of growth.

Strategic Planning:

Develop account plans and strategies to achieve sales targets and expand our footprint within client organizations.


5. Presentation and Insight Development:

Workshops & Presentations:

Organize workshops and build presentations with the help of the internal and customer teams to continuously engage with them on topics of business interest.

Help clients build compelling presentations and proposals that leverage our solutions and insights.

Data Analysis:

Analyse data to generate actionable insights and recommendations for clients.

Thought Leadership:

Provide industry expertise and thought leadership to position Eccentric Engine as a consultant/advisor.


6. Information Scouting:


Research:

Organize/Conduct research to gather valuable information on client needs, market conditions, and technological advancements.

Information Sharing:

Disseminate relevant information internally to inform product development and strategic initiatives.


Qualifications and Experience:

Education:

Any Formal Education in the field of Business Administration, Technology Management, Project Management, Product Management, Operations, Marketing, or a related field.

Experience:

Minimum of 5 years’ experience in consulting, account management, client services, or sales roles within the automotive or technology sectors.

Industry Knowledge:

Strong understanding of the automotive/software industry, particularly in areas of marketing, digital project management, digital transformation, and dealership operations.


Required Skills


High Agency:

Bring a go-getter attitude to the team with a high-agency mindset to make things happen.

Project Management:

Proven ability to manage complex projects with multiple stakeholders and deliver on time.

Communication Skills:

Excellent verbal and written communication skills, with the storytelling ability to present confidently to senior executives.

Analytical Skills:

Proficient in data analysis and translating insights into actionable strategies.

Relationship Building:

Demonstrated ability to build and maintain strong client relationships.

Technical Proficiency:

Familiarity with Digital Systems (such as CMS, CRM, etc.), Project management tools (Confluence, JIRA), Data Representation/Visualization & Microsoft Office Suite (especially PowerPoint & Excel.

Strategic Thinking:

Ability to think strategically about account development and growth opportunities.

Presentation Skills:

Skilled in creating impactful presentations and delivering them effectively.

Adaptability:

Comfortable working in a fast-paced, dynamic environment with changing priorities.

Cross-Functional Collaboration & Teamwork:

Demonstrate Collaborative approach with the ability to work cross-functionally.

Similar Jobs

NCR Atleos - SW Engineer II BI

NCR Atleos

Hyderabad, Telangana, India (On-Site)
18 Hours ago
Playrix - Senior QA Engineer (Mobile)

Playrix

Serbia (Remote)
6 Months ago
Mixmob - Game Producer

Mixmob

Vancouver, British Columbia, Canada (Remote)
9 Months ago
Ubisoft - Financial Planning Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
2 Weeks ago
Amazon Games - Team Lead - Game Design

Amazon Games

Montreal, Quebec, Canada (On-Site)
1 Week ago
USE Insider - Customer Success Manager - Malaysia

USE Insider

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
6 Months ago
The Walt Disney Company - Booking Advisor, F/M/NB – German Market, Long-Term/Fixed-Term Contract

The Walt Disney Company

Île-de-France, France (Hybrid)
5 Months ago
Barracuda Networks  Inc  - Account Manager (Pennsylvania)

Barracuda Networks Inc

Pennsylvania, United States (Remote)
1 Month ago
Samsung Semiconductor - Manager, Memory Sales AI

Samsung Semiconductor

San Jose, California, United States (Hybrid)
3 Weeks ago
ION - Senior Technical Consultant - Endur

ION

Uniondale, New York, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Intrepid Studios,  Inc  - Associate Producer

Intrepid Studios, Inc

San Diego, California, United States (On-Site)
2 Months ago
NOVOMATIC - QA Engineer (Embedded Systems)

NOVOMATIC

Lesser Poland Voivodeship, Poland (Hybrid)
1 Month ago
Bloober Team - Game Designer

Bloober Team

Kraków, Lesser Poland Voivodeship, Poland (Remote)
1 Week ago
Social Discovery Group - Head of Product (Premium products)

Social Discovery Group

Thailand (Remote)
5 Months ago
Gearbox Software - Senior Site Reliability Engineer

Gearbox Software

Frisco, Texas, United States (On-Site)
5 Months ago
Lead venture - Software Engineer

Lead venture

Gurugram, Haryana, India (Hybrid)
1 Month ago
NCR Atleos - Software Engineer III

NCR Atleos

Hyderabad, Telangana, India (On-Site)
18 Hours ago
Social Discovery Group - Head of Product (Premium products)

Social Discovery Group

Malaysia (Remote)
5 Months ago
Lionbridge Games - Test Lead

Lionbridge Games

Mexico City, Mexico City, Mexico (On-Site)
2 Weeks ago
Light Speed Studios - Senior Cinematic Producer

Light Speed Studios

California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Mumbai, Maharashtra, India

InMobiInMobi - Sales Enablement Intern

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Nagarro - Senior Staff Engineer, Delivery ETIL

Nagarro

India (Remote)
6 Months ago
Paytm - Micro Market Manager - QR - Chennai

Paytm

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
Google - Incubation Team Lead, Global Vendor Operations

Google

Bengaluru, Karnataka, India (On-Site)
2 Days ago
Cadence - Lead Design Engineer ( Layout Design )

Cadence

Bengaluru, Karnataka, India (On-Site)
7 Months ago
NVIDIA - Software QA Test Developer - Automotive SoC

NVIDIA

Hyderabad, Telangana, India (On-Site)
1 Month ago
Reltio - Senior Engineer

Reltio

Bengaluru, Karnataka, India (On-Site)
1 Day ago
Kwalee - Senior Growth Manager

Kwalee

Bengaluru, Karnataka, India (On-Site)
1 Month ago
ION - Analyst - Capital structure 918

ION

Mumbai, Maharashtra, India (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Netflix - Product Manager, Ads Platform (CRM)

Netflix

Los Gatos, California, United States (On-Site)
2 Weeks ago
USE Insider - Sales Manager - Indonesia

USE Insider

Jakarta, Jakarta, Indonesia (Hybrid)
6 Months ago
Google - Startup Success Manager, Google Cloud

Google

Dublin, County Dublin, Ireland (On-Site)
1 Week ago
Google - Field Sales Representative, Enterprise Greenfield, Healthcare, Google Cloud

Google

New York, New York, United States (On-Site)
1 Week ago
100 Thieves - Backend Sales Support

100 Thieves

United States (On-Site)
10 Months ago
Collective Ace Group - Business Development Manager - Remote

Collective Ace Group

(Remote)
3 Months ago
Interactive Brokers - Financial Sales Associate Trainee

Interactive Brokers

Greenwich, Connecticut, United States (On-Site)
6 Months ago
Scientific Games  - Marketing Sales Rep

Scientific Games

Dover, Delaware, United States (On-Site)
4 Months ago
Netflix - Sales Operations Manager, Revenue Analytics & Insights

Netflix

New York, New York, United States (On-Site)
4 Months ago
Microsoft - Azure Infrastructure Specialist

Microsoft

Dublin, County Dublin, Ireland (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Omnichannel purchase platform powered by XR.

Our interactions provide a showroom-like experience to vehicle buyers, anywhere. As a Buyer, you get an immersive yet natural way to shop at your convenience. If you are a Seller, we make you omnipresent, which has a direct impact on your productivity and profitability.

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Eccentric

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug