Product Manager

6 Months ago • 5 Years + • Business Development

Job Summary

Job Description

Eccentric is seeking an experienced Key Account Manager (Technical) to serve as the primary liaison between Eccentric Engine and their automotive clients. You will be responsible for managing client relationships, delivering projects, tracking their adoption and success, identifying new opportunities, and assisting clients in building presentations and insights. Your role is crucial in ensuring client satisfaction and driving the growth of Eccentric's solutions within their organizations.
Must have:
  • Customer Relationship Management
  • Project Delivery and Management
  • Adoption and Success Tracking
  • Business Development and Opportunity Identification
  • Presentation and Insight Development
  • Information Scouting

Job Details

About the job

At Eccentric, We are privileged to co-build the Virtual world with some of the best minds of our times. Since 2016, we are engaged in the Virtualization of Automotive Retail. We have helped leading Automotive Brands in the World the power of Virtual Interactions.


Eccentric's mission –

We are building a Showroom-like experience in a virtual world where a vehicle buyer

● Can take a 3D walkthrough of all models/variants/trims on sale

● Can customize the vehicle and see exactly how it looks like and how much it will cost

● Can take a ‘Virtual Consultation’ with a sales agent in the virtual world (some like to call it Metaverse)


The Role –

We are seeking an experienced Key Account Manager (Technical) to serve as the primary liaison between Eccentric Engine and our valued automotive clients. The ideal candidate will interact with Marketing, Digital Transformation, Tech/IT/Engineering and Dealership Teams within various automobile companies. You will be responsible for delivering projects, tracking their adoption and success, identifying new opportunities, scouting for valuable information, and assisting clients in building presentations and insights. Your role is crucial in ensuring client satisfaction and driving the growth of our solutions within their organizations.


Responsibilities:

1. Customer Relationship Management


Primary Point of Contact:

Serve as the main liaison for key automotive accounts, maintaining regular communication and sharing updates on case studies and wins across customers

Build and Maintain Relationships:

Develop strong, long-term relationships with the customer's Marketing, Digital Transformation, IT/Tech/Engineeing and Dealership Teams.

Understand Client Needs:

Deeply understand client objectives, challenges, and industry trends to provide tailored solutions.


2. Project Delivery and Management


Project Coordination:

Oversee the planning, execution, and delivery of projects to ensure they meet deliight our customers by exceeding expectations and adhering to timelines.

Documentation:

Develop and maintain detailed documentation of project implementations, business goals, customer expectations and other such conversations with customer.

Cross-Functional Collaboration:

Work closely with internal teams (e.g., business, product, 3D, design, data & engineering) as well as customer teams to align roadmaps, timelines, resources & deliverables.

Quality Assurance:

Ensure all deliverables are tested and meet the highest quality standards established by Eccentric, while aligning with customer requirements & objectives.

3. Adoption and Success Tracking:

Monitor Performance:

Stay on top of numbers with frequent conversations with the data team to track adoption rates and success metrics of implemented projects within client organizations.

Reporting and Analysis:

Conduct regular analysis and present the gathered insights on projects and initiatives from a business performance, user engagement, and ROI perspective to customers and internal stakeholders.

Feedback Loop:

‘Schedule and communicate progress on roadmap/planned initiatives & gather continuous customer feedback which can be relayed to internal teams to be more customer centric.


4. Business Development and Opportunity Identification:


Identify Opportunities:

‘Scout for new business opportunities within existing accounts, including upselling and cross-selling our solutions or building new solutions.

Market Intelligence:

Stay informed about industry developments, competitor activities, and emerging trends to identify potential areas of growth.

Strategic Planning:

Develop account plans and strategies to achieve sales targets and expand our footprint within client organizations.


5. Presentation and Insight Development:

Workshops & Presentations:

Organize workshops and build presentations with the help of the internal and customer teams to continuously engage with them on topics of business interest.

Help clients build compelling presentations and proposals that leverage our solutions and insights.

Data Analysis:

Analyse data to generate actionable insights and recommendations for clients.

Thought Leadership:

Provide industry expertise and thought leadership to position Eccentric Engine as a consultant/advisor.


6. Information Scouting:


Research:

Organize/Conduct research to gather valuable information on client needs, market conditions, and technological advancements.

Information Sharing:

Disseminate relevant information internally to inform product development and strategic initiatives.


Qualifications and Experience:

Education:

Any Formal Education in the field of Business Administration, Technology Management, Project Management, Product Management, Operations, Marketing, or a related field.

Experience:

Minimum of 5 years’ experience in consulting, account management, client services, or sales roles within the automotive or technology sectors.

Industry Knowledge:

Strong understanding of the automotive/software industry, particularly in areas of marketing, digital project management, digital transformation, and dealership operations.


Required Skills


High Agency:

Bring a go-getter attitude to the team with a high-agency mindset to make things happen.

Project Management:

Proven ability to manage complex projects with multiple stakeholders and deliver on time.

Communication Skills:

Excellent verbal and written communication skills, with the storytelling ability to present confidently to senior executives.

Analytical Skills:

Proficient in data analysis and translating insights into actionable strategies.

Relationship Building:

Demonstrated ability to build and maintain strong client relationships.

Technical Proficiency:

Familiarity with Digital Systems (such as CMS, CRM, etc.), Project management tools (Confluence, JIRA), Data Representation/Visualization & Microsoft Office Suite (especially PowerPoint & Excel.

Strategic Thinking:

Ability to think strategically about account development and growth opportunities.

Presentation Skills:

Skilled in creating impactful presentations and delivering them effectively.

Adaptability:

Comfortable working in a fast-paced, dynamic environment with changing priorities.

Cross-Functional Collaboration & Teamwork:

Demonstrate Collaborative approach with the ability to work cross-functionally.

Similar Jobs

Anavation - Senior Cloud Developer

Anavation

Colorado Springs, Colorado, United States (Remote)
1 Day ago
Anavation - Data Architect SME

Anavation

San Antonio, Texas, United States (Remote)
1 Day ago
SmileGate - SRE Strategy PM

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
Thatgamecompany - Content Producer (Mid/Senior)

Thatgamecompany

United States (Remote)
4 Weeks ago
Sovrun - Head of Engineering

Sovrun

Makati, Metro Manila, Philippines (Hybrid)
2 Weeks ago
NinjaVan - Field Sales Executive Northern Sumatera - Medan (Talent Pool)

NinjaVan

Medan, North Sumatra, Indonesia (On-Site)
6 Months ago
NinjaVan - Business Development Manager (Logistic Service Provider Sectors)

NinjaVan

Jakarta, Jakarta, Indonesia (On-Site)
6 Months ago
Devrev - Revenue: Solutions Engineer

Devrev

Buenos Aires, Buenos Aires, Argentina (On-Site)
4 Months ago
The Walt Disney Company - Advertising Sales Specialist

The Walt Disney Company

Munich, Bavaria, Germany (Hybrid)
2 Days ago
Google - Senior Account Strategist, Mid-Market Sales

Google

Mountain View, California, United States (On-Site)
6 Days ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Easygo - IT Business Administrator

Easygo

Melbourne, Victoria, Australia (On-Site)
1 Week ago
Trek - Project Manager

Trek

Haryana, India (On-Site)
2 Months ago
Bohemia Interactive - QA Testers for Arma 4

Bohemia Interactive

Prague, Prague, Czechia (On-Site)
1 Month ago
Fluence - Controls Software Engineer-II(m/f/d)

Fluence

Berlin, Berlin, Germany (Hybrid)
6 Months ago
Bloober Team - Game Designer

Bloober Team

Kraków, Lesser Poland Voivodeship, Poland (Remote)
2 Days ago
G5 Games - Product Writer

G5 Games

Yerevan, Yerevan, Armenia (Remote)
1 Week ago
Anavation - Senior Cloud Developer

Anavation

Clarksburg, West Virginia, United States (Remote)
1 Day ago
Offworld - DevOps Engineer

Offworld

New Westminster, British Columbia, Canada (On-Site)
4 Weeks ago
Dream Sports - Marketing Manager - Growth and Customer Lifecycle Management

Dream Sports

Mumbai, Maharashtra, India (On-Site)
1 Day ago
Samsung Semiconductor - Staff IT Solution and Database Architect

Samsung Semiconductor

San Jose, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Mumbai, Maharashtra, India

Sportskeeda - Content Writer - Pick4Sure

Sportskeeda

India (Remote)
3 Months ago
Google - Policy Enforcement Manager, YouTube Partner Program

Google

Hyderabad, Telangana, India (On-Site)
1 Week ago
ByteDance - Quality Analyst - ADSEO (Safety)

ByteDance

Gurugram, Haryana, India (On-Site)
1 Month ago
Hitachi Digital Services - Container Security - Expert (Hyderabad, Bangalore, Pune)

Hitachi Digital Services

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
Dentsu - APAC Data Architect & Engineer

Dentsu

Bengaluru, Karnataka, India (On-Site)
6 Months ago
PwC - IN-Associate_SAP MM_Enterprise Apps SAP_Advisory_Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
NVIDIA - System Software Engineering Manager

NVIDIA

Bengaluru, Karnataka, India (On-Site)
4 Weeks ago
Google - International Growth Consultant

Google

Gurugram, Haryana, India (On-Site)
6 Days ago
Juego Studios - Intern 3D Artist

Juego Studios

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Paytm - Key Account Manager / Senior Key Account Manager - Jaipur

Paytm

Jaipur, Rajasthan, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Google - Manager, Corporate Development

Google

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Starkflow - International Business Development Executive

Starkflow

Maharashtra, India (On-Site)
2 Weeks ago
Xepelin - Sales Development Representative (SDR)

Xepelin

Santiago De Compostela, Spain (On-Site)
6 Months ago
ByteDance - Innovation Tech Solution Sales (Cloud)

ByteDance

Singapore (On-Site)
1 Week ago
eBay - Commercial Underwriting Teammate

eBay

Shanghai, Shanghai, China (On-Site)
6 Months ago
NVIDIA - Senior Consumer Sales Manager

NVIDIA

(On-Site)
1 Month ago
Microsoft - Business Manager - CTJ - Top Secret

Microsoft

(On-Site)
5 Days ago
Google - Strategic Partner Manager, Content Partnerships, YouTube

Google

Hyderabad, Telangana, India (On-Site)
1 Week ago
Google - Media Solutions Specialist, Video

Google

Dublin, County Dublin, Ireland (On-Site)
4 Days ago
Netflix - Manager, Business Development - Korea

Netflix

Seoul, South Korea (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

About The Company

Omnichannel purchase platform powered by XR.

Our interactions provide a showroom-like experience to vehicle buyers, anywhere. As a Buyer, you get an immersive yet natural way to shop at your convenience. If you are a Seller, we make you omnipresent, which has a direct impact on your productivity and profitability.

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Eccentric

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug