QA Analyst II

1 Month ago • 5 Years + • Quality Assurance

About the job

Job Description

The QA Analyst II at Super.com validates applications against design specifications and requirements, contributing to the company's overall strategy. This role involves Agile practices, developing automated end-to-end test scenarios, conducting manual testing across multiple verticals, ensuring team metrics are met, and guaranteeing high-quality products. Responsibilities include identifying test requirements, developing test cases, participating in Agile rituals, performing exploratory testing, and reporting defects in Jira. The ideal candidate possesses strong problem-solving skills and communication abilities. They will also contribute to process improvement initiatives, perform root cause analysis and gather key metrics around testing.
Must have:
  • 5+ years in QA
  • Agile testing fundamentals
  • Test case writing
  • Defect reporting (Jira)
  • Problem-solving skills
  • Communication skills
Good to have:
  • Automation experience
  • Test management tools
  • Stakeholder management
  • Risk assessment
About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.  

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the Role:

We are looking for a Quality Assurance Analyst (QA Analyst) to join our team. You’ll contribute to Super.com’s strategy by validating our applications meet design specifications and requirements. You’ll participate in Agile practices and help develop scenarios for our automation end to end tests.  You’ll conduct all manual testing practices for multiple verticals,  ensure operational metrics for the team are met, and that our products meet the highest quality for our customers. 

Key Responsibilities

    • Identify test requirements from product specifications and develop, document and maintain functional automated test cases to cover those requirements
    • Help the team with the development of test strategies, test plans and test cases, and analysis of test results
    • Properly communicate test activities, tasks, and status
    • Troubleshoot problems and report defects in JIRA
    • Perform Exploratory Testing Sessions to test JIRA stories, bugs, and regression activities
    • Participate and play an ongoing role in daily scrums, weekly grooming sessions, and all sprint rituals for each Mission Aligned Team you are apart of
    • Perform manual feature-level test cases and be able to replicate, and accurately report issues
    • Ownership of Functional and Regression testing
    • Contribute to overall process improvement initiatives, actively review and challenge current process
    • Perform root cause analysis on bugs that come in from production
    • Gather key metrics around software testing activities

Preferred Experience

    • ​​5+ years in Software Quality Assurance
    • Experience writing clear test cases
    • Highly motivated and a strong sense of ownership - a true go-getter intent on squashing all the bugs
    • Team player - works well with different roles and teams
    • Have a deep knowledge of agile testing fundamentals
    • Aptitude to analyze and find a solution to complex problems
    • Brings new perspectives 
    • Excellent English oral and written communication skills
    • Troubleshoot automation failures with other QA engineers
    • Knowledgeable with test management and defect tracking tools and associated reports
    • Critical thinking, attention to detail, and proven success in problem solving
    • Is driven in a fast paced environment
    • Strong stakeholder management
    • Strong risk assessment skills
    • Strong written and verbal communication
    • High attention to detail
We Believe in Equal Opportunity 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
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About The Company

Canada (Remote)

Dublin, County Dublin, Ireland (Remote)

United States (Remote)

Canada (Remote)

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