Quality Analyst - ADSEO (Safety)

2 Weeks ago • 1 Years + • Editorial

Job Summary

Job Description

The Quality Analyst - ADSEO (Safety) role at ByteDance in Gurgaon involves auditing internal systems, analyzing errors, and providing feedback to internal and external teams. Responsibilities include creating training plans, providing real-time policy support, guiding new joiners, collaborating with overseas analysts, conducting root cause analysis, identifying policy loopholes, and suggesting improvements. This position requires exposure to sensitive content and demands strong analytical and communication skills. The ideal candidate will have experience in QA, trust and safety, or policy within a tech or media company.
Must have:
  • Daily system audits
  • Error analysis & feedback
  • Training plan creation
  • Policy/quality support
  • New joiner guidance
  • Root cause analysis
  • Policy improvement suggestions
Good to have:
  • Familiarity with MS Office Suite
  • Data visualization skills
  • Strong presentation skills
  • Cross-cultural communication
  • Understanding of machine learning

Job Details

Responsibilities
About Trust & Safety Team Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at ByteDance helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Our frontline teams interact with images, video, text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. What Will I be bring ? Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news. Moreover, below are the regular responsibilities expected from this role, it includes and is not limited to: - Perform daily audit on the internal system - Provide analysis of errors and feedback to the bpo/in-house teams - Create effective training plans to deliver policy and process training to in-house and external teams - Provide support on policy/quality related questions on real-time basis - Responsible for guiding new joiners in order to achieve ramp up targets and monitor their productivity targets - Work closely with overseas quality analysts to discuss RCA and project plans for the BPO teams - Conduct in-depth root cause analysis to understand the reasons for errors and prepare effective action plans to reduce the error rate - Identify potential errors or loopholes in existing policy descriptions and share suggestions to improve them - Suggest new additions to the policy and optimize the existing process and tools used
Qualifications
Minimum qualifications - Bachelors degree and above or equivalent working experience in a short video product user industry. - At least 1-year QA or relevant experience in trust and safety or policy in a major tech or media company. - Demonstrate a broad understanding of business needs, and strategic thinking skills. - Familiar with the business logic of labeling and working mode of upstream and downstream teams. - Familiar with machine learning and content understanding. - Comfortable reporting to, or collaborating with, all levels of management & broader stakeholders. Preferred qualifications - Familiar with Microsoft Office Suite (PPT / Excel / Word) - An understanding of tools such as the Working Hours tool, and Data visualization are an advantage - Knowledge of MS office tools such as documents, excel and power point - Have a demonstrated ability to make good decisions in complex situations - A quick learner who can learn new tools and skills quickly in a fast-faced environment - Strong presentation and meeting felicitations skills with strong cross-cultural communication and interpersonal skills - A passion for helping others to grow, and a willingness to step beyond your comfort zone.
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety at ByteDance

ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Similar Jobs

PwC - Workforce Transformation Consulting - Senior Associate

PwC

Singapore (On-Site)
7 Months ago
Stone Search - Senior Outside Plant Engineer

Stone Search

O'Neals, California, United States (On-Site)
8 Months ago
Evolution - iGaming Floor Operations Supervisor

Evolution

Atlantic City, New Jersey, United States (On-Site)
2 Months ago
Wrike - Technical Writer

Wrike

Bengaluru, Karnataka, India (Hybrid)
1 Day ago
Zinnia - Head of Tax

Zinnia

Greenwich, Connecticut, United States (Hybrid)
1 Day ago
GIGL Summaries   - Creative Director

GIGL Summaries

Punjab, India (On-Site)
7 Months ago
The Walt Disney Company - KABC General Assignment Reporter

The Walt Disney Company

Glendale, California, United States (On-Site)
3 Days ago
Tencent - NIKKE Global IP Brand Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
1 Month ago
Sportskeeda - Content Writer - College Basketball/NBA & WNBA

Sportskeeda

India (On-Site)
3 Weeks ago
Keywords Studios - Italian Content Moderator - Gaming

Keywords Studios

Suginami City, Tokyo, Japan (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Nintendo - Supply Chain Training Specialist

Nintendo

North Bend, Washington, United States (On-Site)
8 Months ago
GoMotive - Senior Finance Operations Analyst

GoMotive

(Remote)
1 Day ago
PwC - Audit Specialist

PwC

Klaipėda, Klaipėda County, Lithuania (On-Site)
7 Months ago
Interactive Brokers - Platform Engineer - Support

Interactive Brokers

Mumbai, Maharashtra, India (On-Site)
8 Hours ago
Sphere Entertainment Co - Senior Manager, Digital Content and Experience

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
1 Month ago
NinjaVan - B2B Account Manager

NinjaVan

Cabuyao, Calabarzon, Philippines (Hybrid)
6 Months ago
Tesla - AV Support Integration Internship

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
Nordson Corporation - Specialist I, Business Development

Nordson Corporation

(Remote)
18 Hours ago
Evolution - Payroll Accountant

Evolution

Kaunas, Kaunas County, Lithuania (On-Site)
3 Months ago
PlayStation Global - Principal VFX Artist

PlayStation Global

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Gurugram, Haryana, India

PwC - IN-Manager – D365 Scm -Ms Dynamics– Advisory  - Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Rambus - SMTS Systems Engineering

Rambus

Bengaluru, Karnataka, India (On-Site)
7 Months ago
xplor - Sr. Software Engineer - .Net

xplor

Pune, Maharashtra, India (On-Site)
1 Month ago
Assystems - Structure Engineer

Assystems

Gurugram, Haryana, India (On-Site)
6 Months ago
Aisera Jobs - Senior Devops Engineer

Aisera Jobs

Hyderabad, Telangana, India (On-Site)
1 Day ago
Demandbase - Senior Software Engineer (Backend)

Demandbase

Hyderabad, Telangana, India (On-Site)
8 Hours ago
Sitetracker - Staff Engineer - React Native

Sitetracker

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
MPOWER Financing - Data Engineer - Data - Bangalore, India

MPOWER Financing

Bengaluru, Karnataka, India (On-Site)
5 Months ago
PwC - IN_Senior Associate_Azure Data Engineer _OneCloud _Advisory _Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Trek - Marketing Data Analyst

Trek

Haryana, India (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Editorial Jobs

Brandshark - Content Creator

Brandshark

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Token Metrics - Crypto Marketing Copywriter (Remote)

Token Metrics

Athens, Greece (Remote)
6 Months ago
The Walt Disney Company - WABC Digital Content Producer - Daily Hire

The Walt Disney Company

New York, New York, United States (On-Site)
2 Weeks ago
Google - Senior Risk and Compliance Lead, AI and Content

Google

Washington, District Of Columbia, United States (On-Site)
2 Weeks ago
Netflix - Second Assistant Editor

Netflix

Sydney, New South Wales, Australia (Hybrid)
2 Weeks ago
AI Fund - Curriculum Developer

AI Fund

India (Remote)
6 Months ago
Valor Esports - Marvel Rivals Coaching Content Creator

Valor Esports

(Remote)
2 Months ago
The Walt Disney Company - Producer - Part Time, ABC News Live

The Walt Disney Company

New York, New York, United States (On-Site)
2 Weeks ago
Google - UX Writer and Content Designer, Retail Ads

Google

San Francisco, California, United States (On-Site)
1 Week ago
Tencent - Social Media Content Operation - PUBG MOBILE Esports

Tencent

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

San Diego, California, United States (On-Site)

San Jose, California, United States (On-Site)

Dubai, Dubai, United Arab Emirates (On-Site)

New York, New York, United States (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug