Sales Manager

1 Month ago • All levels • Sales

Job Summary

Job Description

Join a member hotel of the Accor network, a global hospitality group. As a Sales Manager, you will sell memorable experiences to guests, demonstrating professionalism and in-depth knowledge of the property. You will build strong relationships with guests and contribute to creating positive impacts. Responsibilities include soliciting group, transient, and banquet business to achieve sales objectives, establishing parameters, negotiating prices, and securing contracts. You will also participate in tradeshows, conventions, and promotional events, and maintain account, contact, activity, and business details.
Must have:
  • Knowledge of industry/travel trends
  • Ability to make commercial decisions
  • Top line forecasting and revenue management
  • Excellent interpersonal skills
  • Strong knowledge in quoting and converting
  • Experience in large events
Perks:
  • Employee benefit card for discounted rates worldwide
  • Learning programs through Academies
  • Opportunity for talent development and growth
  • Ability to make a difference through CSR activities

Job Details

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

Qualifications

Knowledge of industry / travel
trends to be able to develop and
monitor the hotel’s commercial
strategy in conjunction with the
GM
 Able to make commercial
decisions to maximize MICE &
Rooms income on a daily basis
 Top line forecasting and revenue
management
 Great attention to detail and
organisational skills are a must
for this fast-paced role to ensure
all deadlines are met for all
Groups, MICE & Corporate RFP
requests.
 Excellent interpersonal skills to
develop relationships with local
clients, direct bookers and
agency bookers, which in turn
will allow you to ensure a strong
base of new and regular repeat
business.
 Strong knowledge in quoting
converting and managing large
group bookings is essential
 Experience in a large events

Additional Information

Manage the day to day of the
Reservations and Sales teams,
ensuring that the weekly, biweekly
and monthly tasks are
being followed
 Ensure our content and social
media KPIs are being met
 Analyse results of the ecommerce
campaigns and
promotions to ensure
investment levels are inline with
expected ROIs.
 Generate new business through
marketing initiatives.
 Carry out local research of
potential new local business.
Maintain records and ensure
appropriate follow up with your
GM, RSM, and the Accor MICE
sales team
 Actively manage business
bookings and relations with key
entertainment clients and
sports / football team travel
managers
 Ensure contracts, pro-forma,
credit checks are always issued
and followed up on.
 Represent the hotel in local
stakeholder

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