Scaled Abuse Manager, YouTube Trust and Safety
Job Summary
Job Description
- Bachelor's degree in CS/related field or experience
- 5+ years data analysis & management experience
- 5+ years project management experience
- Advanced statistical methods & large dataset handling
- Collaboration with cross-functional teams
- Develop and deploy automated solutions
- 2+ years management experience
- Experience with classification/ranking systems
- Knowledge of product & policy
- Excellent investigative skills
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree in Computer Science, Mathematics, a related field or equivalent practical experience.
- 5 years of experience in collecting, managing, and synthesizing data sets and information, statistical modeling, data mining, and data analysis.
- 5 years of experience in managing projects and defining project scope, goals, and deliverables.
Preferred qualifications:
- 2 years of experience in management.
- Experience in problem solving and project management with data management, metrics analysis, experiment design and automation.
- Experience with classification systems or ranking systems.
- Knowledge of product and policy with the ability to communicate across multiple level.
- Excellent investigative skills.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
In this role, you are responsible for formulating strategies and implementing solutions to drive anti-spam analytics and detection at scale within YouTube. You will work cross-functionally and engage with stakeholders from policy, legal, engineering, data science, ranking and product teams across a variety of community abuse issues. You will ensure users have a safe and a quality community experience on the YouTube Platform. You will be required to do some on-call work on weekends on a rotational basis.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Guide the team to perform investigations and apply advanced statistical methods to large data sets spanning billions of events and thousands of features from diverse data sources across the organization.
- Guide team to create and deploy automated solutions for bulk classification of abusive content and behavior using a variety of tools, features and functions.
- Collaborate with stakeholders and partners in engineering, product, policy and legal to drive anti-abuse solutions involving and impacting various cross-functional areas.
- Formulate practical and long term strategy and goal, and lead analyst teams to cover a wide variety of spam and abuse vectors across YouTube community engagements.
- Identify spam trends and techniques to develop and deploy anti-abuse counter measures on a tight schedule.
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