Senior Administrator

1 Month ago • 5 Years + • Administartive

Job Summary

Job Description

The Senior Administrator role involves processing new applications, redemptions, transfers, and updates for key clients. This high-paced role requires delivering reports accurately and on time while adhering to Service Level Agreements (SLAs). Responsibilities include collaborating with internal and external stakeholders, documenting procedures, and providing support to both onshore and offshore teams. The role demands excellent communication, attention to detail, and problem-solving skills. Additionally, the role includes client onboarding, ensuring regulatory requirements, and actively monitoring team deadlines. Furthermore, it involves testing assurance and assisting with projects.
Must have:
  • Excellent written and verbal communication
  • Attention to detail and accuracy
  • Spread sheet and analytical skills
  • Strong reconciliation and problem-solving skills
  • 5+ years Financial Services experience
Good to have:
  • Knowledge of Funds Management, Custody preferable
  • Unit Registry experience with On Boarding of investors an advantage
  • Good working knowledge of the financial services investment industry
  • Knowledge on the AML/KYC rules and requirements
Perks:
  • Hybrid Work Model and Business Casual Dress Code
  • Retirement Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave
  • Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry and Provident Fund Contribution
  • Bonus Scheme, SS&C Stock(s) Allocation
  • Discounts on fitness clubs, travel and more!

Job Details

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

SS&C Global Investor Distribution Solutions (GIDS)

SS&C GIDS provides information processing and computer software services and products.  The Company’s operating segments include financial markets, customer management, professional services, and output solutions.  SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

  • Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes’ walk from Phromphong BTS or 10 minutes’ walk from Sukhunvit MRT

  • Your Future: Retirement Program, Professional Development Reimbursement  

  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave

  • Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry and Provident Fund Contribution

  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

  • Hands-On, Team-Customized, including SS&C University

  • Paid further education opportunities for employees who are eligible

  • Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

  • Welfare Committee: Discounts on fitness clubs, travel and more!

Role Purpose:

This is a varied and high paced role with responsibility processing of new and additional applications, redemptions, transfers, switches, static data/adviser updates and providing reporting deliverables to key clients in high quality, timely and accurate manner.

Core Skills and Attributes:

  • Excellent written and verbal communication

  • Quality service orientation/continuous improvement

  • Elevated level of accuracy and attention to detail

  • Spread sheet and analytical skills.

  • Planning and organising

  • Strong business and analytical capabilities

  • Strong reconciliation and problem-solving skills

  • Customer service focus and a passion for service delivery

  • Excellent critical thinking skills and demonstrated initiative.

  • A ‘can do’ approach and an ability to operate effectively within a dynamic and high performing environment.

  • Demonstrated drive and commitment towards attaining the highest possible standards.

  • Tenacity and resilience

  • Ability to build strong relationships with internal stakeholders.

  • Ability to work well under pressure, maintaining professionalism.

  • Ability to work effectively and consultatively within a diverse team environment.

  • Knowledge on the AML/KYC rules and requirements as per the AUSTRAC AML guidelines is an advantage.

Accountabilities:

  • Managing and processing of timetabled workloads

  • Meeting deliverables per SLA’s and agreed timetables.

  • Assisting the Team Leaders and Head of Business Process Operations with projects and enhancements

  • Collaborating effectively with the team and other internal/external stakeholders, including offshore operations team

Deliverables

  • Delivery of client reporting accurately & within SLA requirements.

  • Immediate escalation of any quality or timeliness issues to the Team Leaders and the Head of Business Process Operations.

  • Documenting User Guides

  • Maintaining documentation such as procedures and checklists

  • Provide high quality internal and external service.

  • Meet and actively monitor all team deadlines, with any issues escalated and communicated appropriately to managers and all stakeholders.

  • Consulting with Internal stakeholders to collect any additional information required to progress with investigations.

  • Collaborate with other teams within operations team to deliver optimum outcomes.

  • Ensure appropriate testing assurance is completed for Trust Architect releases, BCP testing etc.

  • Assisting with Dealing / Registrar Team projects and client onboarding as required.

  • Providing SME support to both onshore and offshore team with regards to operational and procedural queries.

  • Support the regulatory requirements of the on- boarding of customers, ensuring that the required ID documents have been requested from new and existing customers.

Key Relationships

Internal teams: Dealing, Registry Management, Payment & Reconciliation, Client Services, Transitions, Change and Development teams.

External: Custodians, Fund Managers, Clients

Knowledge and experience

  • Proficiency in English, both written and verbal, is required, to effectively communicate with team members, clients, and stakeholders.

  • 5+ years Financial Services experience – knowledge of Funds Management, Custody preferable

  • 3+ years Unit Registry experience specifically with On Boarding of investors an advantage

  • Good working knowledge of the financial services investment industry

  • Very good knowledge of Microsoft Office suite

#LI-NW1
#LI-SM1
#CA-NW
#CA-SM

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Similar Jobs

Eqvilent - Operations Manager

Eqvilent

(Remote)
1 Month ago
Spaulding Ridge - Anaplan Consultant

Spaulding Ridge

Toronto, Ontario, Canada (On-Site)
2 Months ago
Qube Cinema - Legal Consultant

Qube Cinema

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
world relief - Economic Empowerment Intern

world relief

Towson, Maryland, United States (Remote)
2 Weeks ago
Electronic Arts - UA Specialist

Electronic Arts

Los Angeles, California, United States (Hybrid)
1 Week ago
Capgemini - AIX Administrator

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Vercel - Administrative Business Partner to the CEO

Vercel

San Francisco, California, United States (On-Site)
1 Month ago
Marsh McLennan - Administrator - 12 month FTC

Marsh McLennan

Birmingham, England, United Kingdom (Hybrid)
3 Weeks ago
Philips - Quote Administrator

Philips

Nashville, Tennessee, United States (On-Site)
1 Month ago
Capco - Administrative Assistant (Training)

Capco

Rio De Janeiro, Brazil (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Betson Group - Finance Officer

Betson Group

Malta (On-Site)
1 Month ago
YouGov - Senior Consultant

YouGov

Bratislava, Bratislava Region, Slovakia (Hybrid)
1 Month ago
Springer Group - Account Director

Springer Group

Madrid, Community Of Madrid, Spain (Hybrid)
1 Month ago
Springer Group - Account Manager, Clinical/Medical

Springer Group

New York, United States (Hybrid)
2 Months ago
Coherent corp. - PCB Layout Designer

Coherent corp.

Fremont, California, United States (On-Site)
1 Month ago
Tesla - HR Operations Payroll Specialist

Tesla

Oslo, Oslo, Norway (On-Site)
4 Months ago
Wolters Kluwer - Field Sales Executive (Retirement Managed Services Account Executive)

Wolters Kluwer

Illinois, United States (Remote)
1 Month ago
Eccentric - Product Manager

Eccentric

Mumbai, Maharashtra, India (On-Site)
9 Months ago
NCR Voyix - IT Project Manager

NCR Voyix

Gurugram, Haryana, India (On-Site)
1 Year ago
Universally Speaking - Traditional Chinese Games Tester

Universally Speaking

England, United Kingdom (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bangkok, Thailand

PwC - Legal Manager

PwC

Bangkok, Bangkok, Thailand (On-Site)
9 Months ago
AFRY - Senior Control & Instrument Engineer

AFRY

Bangkok, Thailand (On-Site)
7 Months ago
Social Discovery Group - Product manager (Premium products)

Social Discovery Group

Thailand (Remote)
7 Months ago
PwC - Audit Senior Associate

PwC

Bangkok, Bangkok, Thailand (On-Site)
9 Months ago
NetEase Games - Global Influencer Marketing

NetEase Games

Thailand (On-Site)
7 Months ago
Little prince studios - Junior Unity/C# Programmer

Little prince studios

Bangkok, Thailand (On-Site)
1 Week ago
London stock Exchange - Technical Lead, Developer Platforms

London stock Exchange

Bangkok, Thailand (On-Site)
1 Month ago
AFRY - Engineering Manager - LNG Projects

AFRY

Bangkok, Thailand (On-Site)
8 Months ago
Social Discovery Group - Head of Product of Premium products

Social Discovery Group

Thailand (Remote)
8 Months ago
Valeo - APU Quality Engineer

Valeo

Rayong, Thailand (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Administartive Jobs

studio Frog  - Genius Administrator (Saudi and GCC Nationals)

studio Frog

Saudi Arabia (On-Site)
1 Week ago
Foster and partners  - Administration Assistant

Foster and partners

San Francisco, California, United States (On-Site)
1 Month ago
Gaijin Entertainment - Senior Linux Administrator

Gaijin Entertainment

(Remote)
2 Months ago
world resource institute - Administrative Intern (Personnel Department)

world resource institute

State Of São Paulo, Brazil (On-Site)
1 Month ago
Capgemini - VEEAM Backup Administration

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Capgemini - EMC SAN Storage Administration

Capgemini

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Sperasoft - Administrative Assistant

Sperasoft

Abu Dhabi, Abu Dhabi, United Arab Emirates (On-Site)
2 Months ago
Dave Ramsey - Salesforce Administrator

Dave Ramsey

Franklin, Tennessee, United States (On-Site)
3 Weeks ago
Microsoft - Executive Business Administrator

Microsoft

Mountain View, California, United States (Hybrid)
2 Months ago
Xplor Technologies - Order to Cash Administrator

Xplor Technologies

Newcastle Upon Tyne, England, United Kingdom (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Los Angeles, California, United States (Hybrid)

Gurugram, Haryana, India (On-Site)

Bangkok, Thailand (Hybrid)

New York, United States (Hybrid)

Melbourne, Victoria, Australia (Hybrid)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

London, England, United Kingdom (Hybrid)

Dallas, Texas, United States (Hybrid)

Basildon, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by SSC Technologies

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug