(Senior) Program Manager - Product Operations (all genders)

##### About tonies:

tonies® is the world’s largest interactive audio platform for children with around 9.3 million Tonieboxes and 119 million Tonies sold. The intuitive and award-winning audio system has changed the way young children play and learn independently with its child-safe, wireless, and screen-free approach.Founded in 2013 by two fathers in Germany, where every second child now owns a Toniebox, the company is replicating its successful business model and expanding internationally. tonies brings the joy and magic of interactive audio entertainment and audio education to children around the world, with products available in over 28 countries on 4 continents and more to come. Tonieboxes have already been activated in over 100 countries.

tonies offers a range of more than 1,300 Tonies figurines to be placed on top of the Toniebox and around 4,400 digital titles through mytonies (library and app) – ranging from tonies Originals productions to content from around 400 licensing partners worldwide, including Disney, Warner Bros., NBC Universal, Mattel, Marvel, Paramount, Hasbro, Universal, Sony Music and many more.With an average playtime of ~270 minutes per week it is the perfect everyday companion for little ones.tonies has more than 560 employees, achieved a group revenue of €481 million in the last fiscal year 2024 (+33% YoY) and is listed on the Frankfurt Stock Exchange (tonies SE).

##### You as part of tonies:

As a (Senior) Program Manager in our Product Operations team, you will play a central role in turning our product vision into reality. Sitting at the heart of our product development efforts, you will drive the successful execution of our product roadmap through managing cross-functional launch programs and ensuring excellence in our product-related processes. This role combines strategic program leadership with hands-on process management, ensuring that our teams deliver on time, at high quality, and with clear ownership. If you thrive in dynamic environments, excel at connecting the dots across teams, and are passionate about building the operational backbone for great product experiences, this role is for you.

##### Your tasks and responsibilities will include:

Program management

• Lead the end-to-end planning, execution, and delivery of product launch programs across multiple teams and workstreams.
• Build and maintain high-level program plans, timelines, and reporting structures to ensure visibility and alignment.
• Identify and manage program risks, cross-functional dependencies, and resource constraints proactively.
• Drive program governance through regular drumbeat meetings, steering committees, and stakeholder updates.
• Establish and implement standards and best practices for program and project management, including tools, templates, and KPI dashboards.

Process excellence

• Own the definition, rollout, and continuous improvement of product-related processes, including new product development, product variation and lifecycle change processes.
• Coordinate across departments to ensure end-to-end process optimization, timely issue resolution, and clear stakeholder communication.
• Monitor and optimize process performance through data, feedback, and retrospectives.
• Translate business needs into workflow proposals and user stories for implementation in our Product Lifecycle Management (PLM) system.

##### What we are looking for:

• 3–5 years of experience in program or project management, preferably leading complex, cross-functional product initiatives; experience at a top-tier strategy consulting firm is a plus.
• Proven experience in building and scaling product development and product processes in a fast-paced environment.
• Strong understanding of product development lifecycles and cross-functional collaboration, ideally within consumer products or hardware.
• Familiarity with product lifecycle and change management processes; PLM experience is a plus.
• Excellent project management skills with a structured, proactive, and hands-on approach.
• Strong communication and stakeholder management skills across seniority levels.
• Analytical mindset with attention to detail and a drive for continuous improvement.
• Fluent in English (spoken and written); German language is a plus.

##### Why tonies?

• Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
• Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
• Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy.
• Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
• Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days).
• Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
• Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.

##### Good to know:

As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us.