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Service- Account Ops - AM/DM

Paytm

Telangana, India (On-site)

Service- Account Ops - AM/DM

6 Months ago • All levels • Operations

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cross-functional

Job Details

Job description:

- Monitor and analyze the performance of the Key accounts of Enterprise business KPIs.

- Drive merchant activation and GMV for the respective merchants (EDC & QR).

- Issue/escalation handling for Strategic Enterprise accounts.

- Cross-functional team management to ensure timely delivery of all tasks/requirements.

- Seek out ways to automate & simplify manual processes in order to improve operations productivity.

- Setup and monitor processes to ensure smooth business functioning.

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