Service- Account Ops - AM/DM

6 Months ago • All levels • Operations

Job Details

Job description:
- Monitor and analyze the performance of the Key accounts of Enterprise business KPIs.
- Drive merchant activation and GMV for the respective merchants (EDC & QR).
- Issue/escalation handling for Strategic Enterprise accounts.
- Cross-functional team management to ensure timely delivery of all tasks/requirements. 
- Seek out ways to automate & simplify manual processes in order to improve operations productivity.
- Setup and monitor processes to ensure smooth business functioning.
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