Site Reliability Engineer (Third-Party Associate), Traffic Platform - Traffic SRE BPO

2 Minutes ago • 5 Years + • Devops • $145,600 PA - $251,680 PA

Job Summary

Job Description

The Traffic Infrastructure Global Engineering (TIGE)-Traffic Platform team at ByteDance is seeking a Site Reliability Engineer. This role involves building and operating multi-cloud network services globally, including load balancing, acceleration, and WAF. Key responsibilities include setting up and maintaining load balancer components, incident response, disaster recovery planning, user support, and capacity management. The engineer will also research, design, and develop software solutions, ensuring SLA and performance for traffic entry points. This position offers the opportunity to work on a large-scale network traffic platform serving billions of users.
Must have:
  • Responsible for setup, maintenance and feature releases of the load balancer components.
  • In charge of incident response and troubleshooting of the load balancers.
  • Design, improve and contribute to disaster recovery plans.
  • Understand and execute the most suitable disaster recovery plan during emergency.
  • Responsible for instructing and supporting internal users to use the load balancer platform.
  • Responsible for capacity management of the load balancers.
  • Ensure the SLA and performance of the load balancers, ensure the quality of traffic entrypoint of the datacenters.
  • Research, design, and develop computer and network software or specialised utility programs.
  • Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
  • Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
  • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
Good to have:
  • Experience in designing, analyzing and building automation and tools for large scale systems
  • Experience in networking technologies such TCP/IP, HTTP, DNS, etc. in a carrier-grade environment.
  • Experience in developing and operating one or more of following systems: Kubernetes, Nginx, ipvs, ELK stack, etc.
  • Experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
  • Self-driven and capable of coping with ambiguity and moving projects from concept to delivery.
  • Strong in analytical skills and the ability to solve real world problems in a fast moving environment.
Perks:
  • day one access to medical, dental, and vision insurance
  • a 401(k) savings plan with company match
  • paid parental leave
  • short-term and long-term disability coverage
  • life insurance
  • wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time

Job Details

Responsibilities

The Traffic Infrastructure Global Engineering (TIGE)-Traffic Platform team at ByteDance builds and operates multi-cloud based large scale network services around the world that we use to accelerate and optimize network traffic for ByteDance and a variety of application services for ByteDance internal customers, which include but are not limited to layer 4 loadbalancing, layer 4/7 acceleration, global ingress, CMAF, FaaS and WAF, etc. By joining us, you can work within a brilliant team and learn how to build ByteDance scale network traffic platform which serves billions of users globally. Responsibilities

  • Responsible for setup, maintenance and feature releases of the load balancer components.
  • In charge of incident response and troubleshooting of the load balancers. Design, improve and contribute to disaster recovery plans. Understand and execute the most suitable disaster recovery plan during emergency.
  • Responsible for instructing and supporting internal users to use the load balancer platform.
  • Responsible for capacity management of the load balancers. Ensure the SLA and performance of the load balancers, ensure the quality of traffic entrypoint of the datacenters.
  • Research, design, and develop computer and network software or specialised utility programs.
  • Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
  • Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
  • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Qualifications

Minimum qualifications

  • At least a Bachelor’s degree in any of these faculties: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
  • Minimum 5 years work experience
  • Experience working with traffic systems from CDNs to load balancers and beyond.
  • Knowledge of network infrastructure and/or routing.
  • Experience with Layer 4 / Layer 7 loadbalancers.
  • Knowledge of protocols, including TCP/IP, HTTP, RPC, TLS etc.
  • Experience working with containerized environment.

Preferred qualifications

  • Experience in designing, analyzing and building automation and tools for large scale systems
  • Experience in networking technologies such TCP/IP, HTTP, DNS, etc. in a carrier-grade environment.
  • Experience in developing and operating one or more of following systems: Kubernetes, Nginx, ipvs, ELK stack, etc.
  • Experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
  • Self-driven and capable of coping with ambiguity and moving projects from concept to delivery.
  • Strong in analytical skills and the ability to solve real world problems in a fast moving environment.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
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