Sr. Delivery Manager, Supply Chain Applications - IT

3 Months ago • 7 Years + • Logistics • $139,127 PA - $258,378 PA

Job Summary

Job Description

The Senior Delivery Manager for Supply Chain Applications oversees the global support, security, maintenance, enhancement, and operation of enterprise applications and systems. Managing a geographically distributed team, this role requires strong technical expertise in supply chain applications (ERP, PLM, WMS, TM, QM, Demand Planning, CRM), project management skills ($25K-$500K projects), and excellent communication across all levels. Responsibilities include process improvement, vendor management, team leadership, and proactively identifying and resolving issues. The ideal candidate possesses a deep understanding of supply chain best practices and a proven track record of successful application implementations and upgrades within an agile environment.
Must have:
  • 7+ years SDLC experience in supply chain applications
  • Expert knowledge of supply chain applications & cloud technologies
  • Strong project management skills ($25K-$500K projects)
  • Excellent communication & problem-solving skills
  • Team leadership and mentorship experience
Good to have:
  • Experience with MuleSoft or Dell Boomi
  • Knowledge of Teamcenter PLM
Perks:
  • Robust benefits package
  • Global career opportunities

Job Details

Globally responsible for the overall support, security, maintenance, enhancement, and operation of assigned enterprise applications and systems. Manages a geographically distributed team that collaborates with internal customers on a face-to-face basis and remotely. Provides leadership, project planning, and solution architecture direction to ensure that the assigned applications and systems are robust, extensible, secure, and scalable. In addition to a strong technical knowledge of assigned applications and systems, the Sr. Delivery Manager needs strong analytical, troubleshooting, and design skills. Clearly and effectively communicates with all levels of the business, adapting communication style as appropriate. Relies on experience and judgment to plan and accomplish goals. Operates with moderate supervision and guidance and primarily determines the overall priorities of assigned tasks. 

What You'll Do

  • Solicits ideas and opinions to help form specific decisions or plans. Demonstrates that he or she genuinely values others' input and expertise and is willing to learn from others. Positively influences the way the team works together and sets a positive example for others

  • Uses a network of contacts throughout the organization to gain knowledge, innovative ideas, and best practices, and an understanding of how Aristocrat and its operations function to create new ways of doing things. Willingly takes calculated risks to implement a new idea. Encourages others to evaluate work processes to determine the need for process improvements. Possesses a high degree of business process best practices and can apply quality management tools/techniques to assess opportunities and identify and implement process improvements. Can independently facilitate a process design workshop

  • Proactively and independently facilitates continual process improvement company-wide; seeks opportunities for innovative approaches to process challenges. Establishes and utilizes performance indicators and measurements to proactively seek improvements. Investigates and implements the most cost-effective, simple means of accomplishing goals. Creates a culture around self of continual process and innovation

  • Uses brainstorming or creative techniques to generate alternative solutions to achieve win-win outcomes. Listens to all sides of an issue, is open-minded, and recognizes the need for compromise. Quickly gains the trust of others and can be both firm and direct, as well as diplomatic, and takes initiative and measures to avoid crises

  • Ensures the team skillset and capabilities support new/upgraded systems and applications. Communicates with all levels of management and staff on the importance of training and doing things the same way throughout the company. 

  • Manages team capacity forecast to establish delivery expectations and achieve required SLA for incidents, service requests, and enhancements

  • Proactively manages processes to jointly review and prioritize the work request pipeline with business partners

  • Provides second and third-level resolution of user problems and concerns associated with assigned IT applications and systems. Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need development, especially regarding future business expansion

  • Promptly escalates business-critical problems and concerns to senior IT management. Analyzes root causes and takes action to prevent recurrence and improve IT response. Reviews and scrutinizes third-party software, hardware, and/or service contracts for clear scope definition, accuracy, and cost containment. Has project management skills at a level to manage multiple moderate-to-complex type projects simultaneously ($25K- $500K)

  • Understands the financial structure of Aristocrat, considers how actions within areas of responsibility impact the bottom line, develops financial plans and operates within specific targets, demonstrates knowledge of contract management, and reduces costs wherever possible

  • Maintains current technical expertise regarding assigned technologies and utilizes state-of-the-art techniques when implementing IT business solutions. Delivers moderate to complex enhancements, deployments, and upgrades; analyzes and escalates the impact of these changes on the existing technology suite. Develops technical design specifications for other IT resources to build or deliver

  • Identifies and manages business expectations while applying measurement information to ensure implementations consistently achieve the expected outcomes. Helps others recognize the importance of providing value-added products/services to our customers. Uses complaints and customer feedback to improve operations and planning. Proactively implements measures to monitor the quality of services/products and drives corrective improvement

  • Proactively collaborates with the business to drive innovation. Recommends projects to management and key business partners. Represents and applies knowledge of the company's systems, business practices, organizational structure, policies, and procedures to make recommendations. Ensures system designs align globally wherever possible; proactively reaches out to other regions and departments to share knowledge. Conducts solution planning sessions as required to develop innovative solutions

  • Provides direction, leadership, development, and mentoring to direct reports in geographically remote locations around the world. Provides clear communication regarding responsibilities and roles and holds each person accountable to expectations. Promotes the development of each team member

  • Maintains and provides inputs and changes to the IT Operating & Governance Model. Uses tools and processes to monitor, assign, and prioritize work, where applicable

  • Manages vendor relationships and performance against SLAs for assigned support contracts

  • Support the Company’s Affirmative Action initiatives, providing equal opportunity to employees and candidates

  • Uphold Company’s affirmative action plan and make good faith efforts to achieve affirmative action goals and timetables

  • Fulfill responsibilities under ISO 9001 and 14001; understand and fully support the ISO system

  • Maintain a safe and clean work environment

  • Understand and follow company rules and regulations

  • Perform all other duties as assigned and required

What We're Looking For

  • BS or BA degree in computer science or related field preferred or a corresponding number of years of experience in a similar or related position.

  • Minimum 7 years of progressive SDLC experience in Supply chain applications: Enterprise Resource Planning (ERP) Systems, Product Lifecycle Management systems (preferable Teamcenter), Warehouse Management, Transportation Management, Quality Management, Demand Planning and CRM in an agile environment.

  • Experience with platforms such as MuleSoft or Dell Boomi for application integration.

  • Significant project planning and execution experience, including autonomously leading a major application implementation or upgrade.

  • Knowledge at the expert level of supply chain applications, database management and cloud technologies

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

Travel Expectations

None

Pay Range

$139,127 - $258,378 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information:

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Similar Jobs

Mindtickle - Senior Manager, Customer Support Engineering

Mindtickle

Pune, Maharashtra, India (On-Site)
2 Weeks ago
AECOM - Senior Electrical Engineer - Buildings Projects

AECOM

Winnipeg, Manitoba, Canada (Hybrid)
1 Month ago
Saviynt - Identity and Access Management Practice Manager

Saviynt

London, England, United Kingdom (On-Site)
1 Month ago
Plug power - Lead Field Service Technician

Plug power

Mebane, North Carolina, United States (On-Site)
2 Weeks ago
easygo - IT Business Analyst

easygo

Melbourne, Victoria, Australia (On-Site)
2 Weeks ago
Trend Micro - Logistics Coordinator - Temporary

Trend Micro

Irving, Texas, United States (On-Site)
2 Weeks ago
Qualcomm - Camera Driver Developer

Qualcomm

Hyderabad, Telangana, India (On-Site)
3 Months ago
Nintendo - Supply Chain Analysis Administrator (m/f/d)

Nintendo

Frankfurt Am Main, Hessen, Germany (On-Site)
10 Months ago
Tesla - Team Lead, Logistics/Material Handling

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Tesla - Senior Supply Chain Planner – Spare Parts

Tesla

North Brabant, Netherlands (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Respawn Entertainment - Animation Director

Respawn Entertainment

California, United States (On-Site)
2 Weeks ago
Dialpad AI - Senior Paid Media Manager, Search

Dialpad AI

San Ramon, California, United States (On-Site)
4 Weeks ago
Sprinkler - Engineering Manager

Sprinkler

Gurugram, Haryana, India (On-Site)
1 Year ago
d3t - Compliance Analyst

d3t

Daresbury, England, United Kingdom (Hybrid)
4 Months ago
Monzo - Head of Credit Risk, EU

Monzo

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
PwC - IN_Senior Associate_Data Scientist _D&A_Advisory_PAN India

PwC

Noida, Uttar Pradesh, India (On-Site)
1 Week ago
Razer - Software Testing Intern

Razer

Shenzhen, Guangdong Province, China (On-Site)
1 Year ago
Sierra - Senior Commercial Counsel

Sierra

San Francisco, California, United States (On-Site)
2 Weeks ago
Gupta Media - Account Director, Paid Media

Gupta Media

Boston, Massachusetts, United States (On-Site)
3 Months ago
CookUnity - Head of AI/ML

CookUnity

Toronto, Ontario, Canada (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Las Vegas, Nevada, United States

Figma - Manager, Enterprise Sales

Figma

San Francisco, California, United States (Remote)
1 Week ago
Apple - Software Quality Engineer

Apple

San Diego, California, United States (On-Site)
2 Months ago
bytedance - Imaging System Architect

bytedance

San Jose, California, United States (On-Site)
3 Months ago
SimpliSafe - Sales Systems Administrator, Business Systems

SimpliSafe

Boston, Massachusetts, United States (Hybrid)
1 Week ago
AGBO - Executive Assistant, Interactive

AGBO

Los Angeles, California, United States (On-Site)
2 Months ago
Crowd Strick - Senior Software Engineer Cloud - Flight Control

Crowd Strick

United States (Remote)
2 Weeks ago
Synechron - Axiom Developer

Synechron

Charlotte, North Carolina, United States (On-Site)
2 Weeks ago
limit break - Blockchain Architect Engineer, Smart Contracts

limit break

United States (Remote)
4 Months ago
Interface AI - Technical Program Manager

Interface AI

San Francisco, California, United States (On-Site)
1 Month ago
dun bradstreet - Early Talent Network

dun bradstreet

Jacksonville, Florida, United States (On-Site)
9 Months ago

Get notifed when new similar jobs are uploaded

Logistics Jobs

Roblox - Supply Chain Manager - Server Hardware

Roblox

San Mateo, California, United States (On-Site)
1 Month ago
UPF Industries  - Truck driver

UPF Industries

Chesapeake, Virginia, United States (On-Site)
3 Months ago
Valeo - Supply Chain PTM

Valeo

Tangier, Tangier-Tétouan-Al Hoceima, Morocco (On-Site)
3 Months ago
Square - Forklift Driver

Square

San Luis Potosi, Mexico (On-Site)
1 Week ago
Open Systems Technologies - Delivery Driver

Open Systems Technologies

Issaquah, Washington, United States (On-Site)
1 Month ago
Nintendo - Logistics and Customs Specialist

Nintendo

North Bend, Washington, United States (Hybrid)
10 Months ago
Valeo - Logistics Apprentice

Valeo

Nogent-le-Rotrou, Centre-Val De Loire, France (On-Site)
3 Weeks ago
Nintendo - Supply Chain Agent I

Nintendo

North Bend, Washington, United States (On-Site)
10 Months ago
Tesla - Warehouse Logistics Specialist Apprenticeship

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
HCL Tech - Associate - supply chain

HCL Tech

Sofia, Sofia City Province, Bulgaria (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming),social casino (Product Madness)and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission tobring joy to life through the power of play.For further information visit the Group's website at

Gurugram, Haryana, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Las Vegas, Nevada, United States (Hybrid)

Gurugram, Haryana, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Austin, Texas, United States (Remote)

Noida, Uttar Pradesh, India (Hybrid)

Manchester, New Hampshire, United States (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

Noida, Uttar Pradesh, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Aristocrat

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug