Sr Sourcing Manager, Professional Services Category

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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Visa Global Sourcing 
Global Sourcing is part of the Finance organization and manages Visa’s end-to-end sourcing and procurement of goods and services. Sourcing is responsible for partnering with business owners relevant to assigned categories such as Professional Services (PS) and others to lead all strategic sourcing activities globally to ensure optimal selection of suppliers that deliver best value in price and quality, while minimizing risk to Visa.

Overview:

Reporting to the Sourcing - Senior Director of Corporate Services, this Sr. Manager will serve as an individual contributor and own a portfolio in support of Visa’s Sourcing organization.  Year-over-year, this person will oversee approximately USD100 in spend across a broad range of key management consulting and professional services suppliers.  The specific focus on this role will involve stakeholders to define a vision, then delivering upon that vision through execution of Sourcing activities.  This role will partner closely with key stakeholders across Visa including, but not limited to SVP, VP-level leaders globally.  In this role, he / she will provide Professional services and Sourcing subject matter expertise, deep market insights and strategic guidance to business leaders by understanding their strategy, initiatives and plans. This person will be expected to deliver against an annual savings target.

Essential Functions:

This is a mid-level role within Visa’s Global Sourcing organization and the responsibilities range from building relationships with business and supplier executives and working with stakeholders at all levels of the organization to drive strategic decision, to leading sourcing business partners to deliver savings while balancing the risks and regulatory issues from engaging third parties. Key responsibilities include, but are not limited to the following:

 Relationship Building

• This role supports several Visa executive leaders including strategy, sales, corporate functions as well as other key stakeholders within Visa
• Build strong relationships with business partners to drive Sourcing engagements and influence role of Sourcing within the various business teams.  This person can expect direct visibility to senior executives including, but not limited to, Visa’s SVP, and Leadership Team members.
• Regularly update executives at all levels of the company on deal status, category reporting, etc.  Provide continuous written and verbal updates to the business partners, suppliers and other stakeholders on the status of deal.
• Take a global view to ensure that Visa leverages its scale domestically and internationally.

 Category Expertise

• Collaborate with Category teams and Visa to establish the Supplier Strategy for sub category of PS such as Visa Consulting and Analytics (VCA) and certain preferred PS suppliers as a category of spend at Visa.
• Apply knowledge of Professional Service models including fixed fee, rate card time and materials, managed services, and project-based solutions.
• Be a trusted partner to Visa business partners in Strategy, VCA, Finance, Risk and Corporate Functions
• Deliver sourcing services to the business including RFx execution, negotiations, contracting reviews and other sourcing-related activities.
• Define best contract structures for MSAs and SOW terms including risk, data privacy, cybersecurity and commercial terms.
• Perform market analysis to support recommendations to the Stakeholder teams.
• Develop and drive a pipeline of projects and proactively engages Stakeholder Business Partners
• Maintain an understanding of the regulatory market as it impacts Visa strategies and market approach. 
• This role will have global reach, high impact, and will be responsible for delivery of key program-level initiatives.  The preferred candidate will bring an deep passion for  (PS) industry, leading practices in consulting services, trends in digital and AI  and supplier management  and have a can-do attitude. 

 Sourcing Capabilities - Commercial & Contract Negotiations

• Manage escalations. Support the Sourcing and Stakeholder teams to negotiate and drive best-in-class deals for Visa.  This role requires a strategic view and the willingness to execute on the day-to-day.
• Drive multi-vendor strategies to optimize Visa’s leverage and reduce operational risk. Execute RFx events to support Visa’s Sourcing organization.
• Perform savings tracking and report realized savings on a continual basis.
• Negotiate contract terms and conditions as a first line of defense, in partnership with Visa Legal, Data Privacy, Cybersecurity, and other teams.
• Take part in quarterly reporting, regularly recurring team meetings, and ongoing updates to direct reports, peers and leaders around the organization. 

This is a hybrid position based in the Bay Area. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree e.g. Masters, MBA, JD, MD or 0 years of work experience with a PhD

Preferred Qualifications:
6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree    e.g. Masters, MBA, JD, MD    or up to 3 years of relevant experience with a PhD
• 4    years of experience as a sourcing and   or procurement professional, preferably with a focus on (PS) and Software supplier relationships.
• Demonstrated passion for (PS) and understanding of FM, Physical Security and other (PS) category elements including the ability to converse with, and influence, key (PS) and Procurement executives on supplier strategy, sales models, market   Visa levers, and financial modelling.
• Excellent written, oral and presentation skills and an ability to synthesize complex and technical information into clear recommendations on course of action.
• Demonstrated professional services category negotiation experience with data driven analysis
• Experience supporting professional services and other stakeholders with a passion to deliver outstanding customer service, forge lasting relationships, and approach goals with team interests in mind.
• Demonstrated ability to manage vendor relationships and influence key vendor account executives.
• High level of self-motivation and initiative, and ability to operate as a team player.
• Willingness to offer thought leadership, to think Positively, and to offer new ways of approaching old problems.
• Undergraduate degree required, preferable in business, economics, computer science or engineering-related field    graduate degree in business, economics or engineering a plus.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153,900 to 223,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.