What the Role Entails

• Act as a domain expert in both HR SaaS (Workday) and HR business process. Lead the implementation, Configuration, and on-going management of Workday HCM, Recruiting, Absence Management, Talent, Performance, Prism, and Integrations. 
• Collaborate with HR, Talent Acquisition, Benefits, OPD, IT and other Key stakeholders to gather requirements and translate them into effective Workday solutions.
• Provide Technical leadership and expertise in the multiple Workday modules, ensuring the best practices are followed and that the system supports the organization’s needs.
• Conduct training sessions for HR teams, CoE, and Hiring managers on Workday HCM, Recruiting, Absence, Performance Module.
• Develop user guides and maintain documentation for configurations, integrations, and processes.
• Conduct regular audits to ensure data integrity, security, and compliance with global/local HR policies.
• Troubleshoot and resolve issues related to the Workday modules in a timely and efficient manner.  
• Prepare detailed estimates and test plans based on Functional requirements
• Analyze, design, document, and test software modifications to existing processes/configurations, reports, forms, extensions, and interfaces in the production environment
• Develop and maintain documentation for system configurations, processes, and procedures related to Workday, support integration with other systems and processes as they related to Workday.
• Stay updated with the latest Workday features and functionalities, particularly those related to Recruiting, Core HCM, Absence, Performance management and implement improvements as necessary.
• Facilitate review sessions with functional owners, subject matter experts and end-user representatives 
•  Provide Solutions options for the business to consider, along with pros and cons for each option and recommendation 
• Drive the design, configuration and deployment of new projects & system enhancements 
• Participate in the change management and go live support processes.

Who We Look For

Who we are looking for: 

• Self-motivated, articulate, passionate to deliver the best result and achieve the highest customer satisfaction. Quick learner. 
• Love satisfying customers with state of art cloud solutions, realizing ideas, building services, and unlocking the potential of new technology! 
• Collaborative, independent, insistent, flexible, and open minded.
• Knowledgeable, resourceful and show initiative. You always keep the customer’s objectives in mind. 
• Positive by nature, a great team player, and both dependable and autonomous. 
• Customer-oriented and could work at a very fast pace. 

Qualifications: 

• 5+ Years Workday HCM development, configuration, implementation and support experience. 
• Experience in at least in 5 HCM modules such as Core HCM, Absence management, Recruiting, Compensation, Talent management, Performance, Benefits, Analytics, Workday Reporting, Peakon, Prism, and Extend,
• Workday certifications in ​HCM, Reporting, Business Process, Security, Absences, Recruiting, Compensation, Benefits, Talent, Performance, Integrations, or Extend.
• Experience with ​Peakon/Employee Voice and ​Prism Analytics is preferred.
• Familiarity with Agile methodologies and DevOps practices.
• Deep understanding of HR processes (recruiting, performance management, compliance) and ability to translate business needs into technical solutions.
• Experience with the full lifecycle of both implementations and upgrades.
• Experience in providing HCM SaaS ongoing Support. 
• Work collaboratively in a small, cross-functional team. 
• Excellent analytical, organizational and problem-solving skills. 
• Self-motivated to continually learn while maintaining a positive attitude. 
• Ability to adapt quickly to change. 
• Demonstrate a strong work ethic. 
• Strong communication (oral and written) and interpersonal skills required to interact with colleagues and internal customers. 
• Ability to work effectively with others who are in remote locations and varying time zones. 
• Committed to the success of the team and the company. Sees success of team as a reflection of self. 
• Owns assign tasks and drives to a conclusion, keeps team informed of progress and challenges. 
• Experience in integration with other systems (Payroll systems) or Workday Payroll experience. 
• Ability to communicate fluently in English and Mandarin (written and spoken) to collaborate with China HQ and global teams.
• Bachelor or above degree in ​Computer Science or related field from a top-tier university (985 project preferred).

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.