Strategic Program Manager

7 Minutes ago • 5 Years + • $105,000 PA - $150,000 PA

Job Summary

Job Description

As a Strategic Program Manager at Fictiv, you will build and maintain customer relationships, ensuring exceptional experiences. You will collaborate with Sales, Solutions Engineering, and Fulfillment teams to execute customer programs. You'll also identify and mitigate risks, be a subject matter expert, focus on refining processes, and lead status meetings. The role requires a customer-first mindset, focusing on process optimization and operational excellence. The role involves driving success for innovative companies by accelerating product launches and ensuring top-tier quality.
Must have:
  • Bachelor’s degree in related field.
  • 5+ years of program management experience.
  • Experience with NPD, NPI, and manufacturing.
  • Expertise in manufacturing processes.
  • Proven customer-facing experience.
Perks:
  • Competitive medical, dental, and vision insurance
  • 401K plan
  • Monthly Virtual Work stipend
  • Annual Education stipend
  • Parental leave programs
  • Paid volunteer days
  • Onboarding setup

Job Details

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!


 

Strategic Program Manager (SPM) – Join Our World-Class Team at Fictiv!

Are you ready to shape the future of manufacturing with cutting-edge technologies and drive success for some of the world’s most innovative companies? As a Strategic Program Manager (SPM) at Fictiv, you will play a pivotal role in accelerating product launches and ensuring top-tier quality across industries—from exciting startups to Fortune 500 enterprises.

What You’ll Be Doing:

  • Customer Advocate: Build and maintain strong, lasting relationships with customers, ensuring exceptional experiences that foster long-term loyalty.
  • Collaborative Leadership: Work cross-functionally with Sales, Solutions Engineering, and Fulfillment teams to scope, plan, and execute customer programs, always delivering on time, within budget, and exceeding quality expectations.
  • Risk Management & Problem Solving: Identify and mitigate risks early in the program lifecycle, keeping projects on track with proactive solutions and strategic guidance.
  • Subject Matter Expert (SME): Be the go-to expert on your program, offering valuable insights and clarity to both internal teams and customers.
  • Continuous Improvement: Focus on refining processes and driving operational efficiencies to enhance service delivery and customer satisfaction.
  • Team Synergy: Lead status meetings, clearly communicate goals, timelines, and quality standards, and resolve blockers to ensure alignment and success.

Desired Traits:

  • Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering.
  • 5+ years of experience managing programs in fast-paced engineering or manufacturing environments.
  • Hands-on experience with NPD, NPI, and high-volume manufacturing facilities.
  • Expertise in manufacturing processes like CNC Machining, 3D Printing, Injection Molding, and more.
  • Proven customer-facing experience and a consultative approach to technical sales engagements.
  • Strong program management skills, with a focus on risk management and time efficiency.
  • Excellent verbal and written communication skills, with experience working across multi-cultural teams.
  • A customer-first mindset and a passion for process optimization and operational excellence.
  • Up to 25% travel required to visit customers, manufacturing facilities, and team meetings.

At Fictiv, you will be part of an innovative team that is redefining the future of manufacturing. If you’re excited by challenges, passionate about delivering customer success, and eager to continuously learn and grow, we want to hear from you!

Perks and Benefits

  • Competitive medical, dental, and vision insurance
  • 401K plan
  • Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
  • Annual Education stipend
  • Parental leave programs 
  • Paid volunteer days
  • Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
  • And much, much more!

Fictiv is continuing to expand our remote US workforce. Applicants from the following states are eligible to apply:

Arizona (AZ), California (CA), Colorado (CO), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Salary Range: $105,000 to $150,000 per year, depending upon experience

Interested in learning more?  We look forward to hearing from you soon.

 


About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Similar Jobs

Inkittt - Senior Product Manager, Retention & Renewals

Inkittt

San Francisco, California, United States (On-Site)
8 Months ago
NVIDIA - Deep Learning Performance Architect

NVIDIA

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Bosch Group India - Applied Computer Vision Engineer- Automated Driving

Bosch Group India

Bengaluru, Karnataka, India (On-Site)
1 Week ago
ByteDance - Research Scientist in Large Language Model, Graduates - Doubao (Seed) - 2024 Start (PhD)

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago
Veeam Software - Middle/Senior C++ Developer (macOS&Linux)

Veeam Software

(Remote)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Software Engineer II, Mobile, Wear OS

Google

Bucharest, Bucharest, Romania (On-Site)
4 Weeks ago
Samsung Semiconductor - Staff Engineer, CPU Microarchitecture

Samsung Semiconductor

San Jose, California, United States (Hybrid)
3 Months ago
InnoPhase IoT - Principal PHY/MAC RTL Design Engineers

InnoPhase IoT

San Jose, California, United States (On-Site)
2 Weeks ago
ByteDance - Student Researcher (Doubao (Seed) - Generative AI)

ByteDance

San Jose, California, United States (Hybrid)
1 Month ago
Ansys - R&D Engineer II - C++

Ansys

Chalandri, Greece (On-Site)
2 Weeks ago
Google - Software Engineer III, Full Stack, Google Cloud Security and Privacy

Google

Chicago, Illinois, United States (On-Site)
3 Weeks ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - Speech & Audio) - 2025 Start (PhD)

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
Netflix - Data Scientist (L5) - Product Promotion & Algorithm Performance

Netflix

Los Angeles, California, United States (On-Site)
4 Weeks ago
quience - Principal Data Scientist, ML - Storefront

quience

Palo Alto, California, United States (On-Site)
2 Weeks ago
Google - Quantum Algorithms Numerics Specialist

Google

San Francisco, California, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Worldwide

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Monterrey, Nuevo Leon, Mexico (On-Site)

Monterrey, Nuevo Leon, Mexico (On-Site)

Guangzhou, Guangdong Province, China (On-Site)

Pune, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Oakland, California, United States (Hybrid)

Pune, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Fictiv

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug