SW Business Analysis Associate Manager

Skill required: Tech for Operations - Business Requirements Analysis
Designation: SW Business Analysis Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation Functional Architect – This role is responsible for defining technical requirements and designs the solution for BPS mobilization projects. The responsible Functional Architect will work closely with our clients, the vendor team, and be part of our delivery teams in developing robust, scalable, and flexible solutions for various customers. Experience as solution architect or business consultant in a client-facing capacity Experience implementing HR solutions on ServiceNow. Hands-on experience with multiple BPS Offerings. Familiarity with Tech for Ops core technology solutions and functions. Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, TSDM’s, etc.) Identify and analyze specific and well-documented requirements for business needs related to processes, organizations systems, applications etc including the ability to understand and map the requirements to the given business problems. It involves defining the scope of the project, the timescales and resources needed to complete it.
What are we looking for? •HR Process Design •ServiceNow Advanced Workflows •ServiceNow Tools Administration Ability to identify and assess complex problems for area of responsibility and create solutions in situations that require in-depth analysis and knowledge of organizational objectives. 10+ years of IT experience with Min 3 years’ experience ServiceNow HRSD implementation. 3+ years of experience in the delivery and implementation of at least one ServiceNow HRSD core module Knowledge of HR functions, processes, and best practices. Certification in ServiceNow HRSD is preferred. Experience developing implementation plans in ServiceNow. Expert in defining process automations. Ability to interface with customers and internal teams via strong communication, presentation, and interpersonal skills. Experience driving complex technical implementation programs. Excellent organization/time management and problem-solving skills. Strong Analytical skills with the ability to quickly master new concepts and applications. Comfortable with high-pressure, deadline-driven environments. Ability to assist partners and clients in understanding technical issues in business language •Ability to perform under pressure •Problem-solving skills •Results orientation •Ability to establish strong client relationship •Adaptable and flexible
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts