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Technical Account Manager

11 Hours ago • 6-8 Years • Account Management

Job Summary

Job Description

As a Technical Account Manager at Evolution's Red Tiger division in Sofia, you will build and maintain strong relationships with B2B clients in the US and LATAM markets. You'll develop solutions, influence strategic direction, and manage processes between clients and internal developers. This involves ensuring all deadlines and client criteria are met, requiring close collaboration with internal teams. The role necessitates working late shifts (12 PM - 9 PM) due to the target markets. Key responsibilities include developing solutions, influencing client strategy, managing client communication, and coordinating with internal teams to meet deadlines and client requirements.
Must have:
  • Fluent English
  • Strong Excel skills (VLOOKUP)
  • Customer relationship & software release management experience
  • Project/Account management experience
  • Flexibility & ability to work independently
  • Strong interpersonal skills
Good to have:
  • API integration knowledge
  • Product delivery management
  • Understanding of development lifecycle
Perks:
  • Company-funded training
  • Home office
  • Multisport card
  • Additional medical insurance
  • Modern office in city center

Job Details

Company Description

Evolution is a leading provider of premium gaming solutions to the world's most successful online casino operators. Our innovative and high-quality offer includes brands like Red Tiger, Evolution Live, NetEnt, and Ezugi.

The Red Tiger division in Sofia is structured around tightly knitted, close-to-family, self-sufficient teams. This creates efficient work cycles, an unmatched work environment, and well-defined dependencies that ultimately give us award-winning products such as Crazy Time, Lightning Roulette, and Gonzo’s Quest.

We have an extensive track record of number 1s, and we are always looking for great people to help us create the next big product hit. That is why Evolution Bulgaria thrives on pushing limits and being at the forefront of game design to deliver on our Engineering mission: a flawless player experience.

Job Description

In this role you will: 

  • Build and manage close relationships with allocated B2B clients
  • Develop solutions and influence the strategic direction of clients
  • Plan and lead processes between these clients and in-house developers to meet, organize and simplify requirements
  • Work closely with internal teams to make sure all deadlines and client criteria are met
  • The main markets which you will be working with are going to be the US and LATAM so the job requires you to work late shifts (12 PM - 9 PM) 

Qualifications

  • Fluent English
  • Strong Excel knowledge(VLOOKUP)
  • Experience in managing customer relationships and software release
  • Experience in Project/Account management
  • Flexibility and ability to work with minimum supervision
  • Strong interpersonal skills

Good to have

  • API integration knowledge
  • Product delivery management
  • Good understanding of development lifecycle

Additional Information

What we offer:

  • Environment tailored to allow you to realize your full potential;
  • Awesome mix between all benefits of a large company and all advantages of creative startup culture;
  • Tailor-made career program and many opportunities to grow and prove yourself;
  • Company-funded training;
  • Home office;
  • Social benefits - Multisport card, additional medical insurance;
  • Modern office in the city center with an amazing view.

#LI-Hybrid

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About The Company

Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.  

Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.


The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.


Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. 


Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy


Followers must be 18+.  

http://gambleaware.co.uk Please gamble responsibly. 🔞 


Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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