Technical Research Associate

3 Months ago • All levels • Artificial Intelligence

Job Summary

Job Description

The Technical Research Associate at Keyword Studios is a non-traditional role focused on data collection to train AI for human interaction. Responsibilities include collaborating in a fast-paced environment, executing use cases to collect data, conducting data analysis on AI performance, providing feedback for AI improvement, creating and executing prompts, learning new software, and providing supporting documentation when AI fails. The ideal candidate possesses excellent communication, strong organization and time management skills, and experience in system troubleshooting. Familiarity with spreadsheets, email/calendar software, and project management tools is preferred, along with a proactive approach, high accountability, and teamwork skills.
Must have:
  • Excellent communication skills
  • Strong organization & time management
  • System troubleshooting experience
  • Data analysis skills
  • Proactive approach & teamwork
Good to have:
  • AI experience
  • Spreadsheet software skills
  • Project management software skills
Perks:
  • Paid Time Off
  • 401k (3% matching)
  • Medical, Dental, and Vision benefits

Job Details

Work Location: USA Remote (Prefer PST Time Zone)

Work Hours: M - F, 9:00 am - 5:30 pm

Pay Rate: $26 - $29 /hr DOE & location

The Technical Research Associate is a non-traditional role in which you will work on our data collection team. You have a background in QA or data analysis and are comfortable learning new software skills on the job. You will be focused on training AI to interact with humans in entirely new ways.

What You'll Achieve (Responsibilities):

  • Work collaboratively in a fast-paced environment
  • Execute different Use Cases collecting Data in support of AI engine
  • Conduct Data Analysis on how the AI performs comparatively to User data
  • Provide feedback on how to improve the AI
  • Create and Execute Prompts
  • Learn new software programs on the job
  • Providing supporting documentation when the AI fails

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians .

Requirements

  • Excellent communication skills (written and oral)
  • Strong Organization and Time Management Skills
  • Experience in assisting in system troubleshooting & finding resolutions
  • Preferred prior work experience or college studies in AI
  • Technical aptitude in one or more of the following:

- Spreadsheets (eg, Excel, Google Sheets)

- Email/calendar (eg Outlook, Gmail)

- Project management (eg, JIRA, Asana)

  • Ability to gain new skills and knowledge through hands-on experience
  • Keen eye for detail
  • Demonstrated ability to work independently
  • Strong time management skills
  • Exemplify the quality of having a "Proactive Approach," attitude which includes a high level of accountability, transparency, and teamwork first & foremost

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians .

Benefits

At KeyWords we provide all our contingent workforce with:

  • Paid Time Off (including sick days and holidays)
  • 401k (3% matching)
  • Medical, Dental and Vision benefits

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About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

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