We are seeking a Totango System Administrator to lead the implementation, configuration, and ongoing management of Totango, our Customer Success platform. This role will play a critical part in ensuring the platform effectively supports customer engagement, adoption, and retention strategies.
This role will work closely with the Director of Customer Success and the Principal Program Manager for Digital Customer Success to align Totango’s capabilities with business objectives, streamline processes, and optimize system performance. Additionally, this role will collaborate with cross-functional teams, including Customer Success, Sales, IT, and Data Analytics, to enhance customer journey tracking, automate workflows, and drive business insights.
Key Responsibilities
Required Qualifications & Experience
Preferred Qualifications
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
** At this time insightsoftware is not able to offer employment sponsorship **
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** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
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At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
insightsoftware is a global provider of Connected Solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity.
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