Account Manager

Start Date: September 2025

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

As an Account Manager MBA Aspire, you will develop and oversee the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. You will understand customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy.

As an Account Manager MBA Aspire, you will cultivate relationships and use Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more and when you begin your career with us, we empower you through the . Those hired into the roles listed below are invited to participate in this two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.  

We’re a company of learn-it-all’s rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today! 

• Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish trust and credibility in future interactions. Continues to build reputation with customers during interactions by being customer-focused, consistently honoring commitments, explaining technical concepts relevant to the customer, and connecting the customer to Microsoft executives.
• Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met. Coordinates with specific account management teams on plan execution and drives accountability to deliver on account plans. Orchestrates extended team and embraces partners to scale business. Ensures sales consumption and adoption goals on target.
• Seeks customer feedback (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and/or dissatisfaction. Leverages internal resources to support customer needs. Orchestrates others (e.g., Technical Account Managers [TAMs]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers and establish recovery action plans as need to improve customers' overall experience. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
• Builds and maintains knowledge of Microsoft offerings, as well as of customer business priorities and basic industry trends to positively articulate the value of Microsoft's offerings in addressing the needs of the assigned accounts and evaluating their business. Coordinates with internal industry experts (e.g., industry solutions executives) to gather industry data of assigned accounts and improve planning.

• Creates and drives opportunities based on industry best practices, presents them to customers, and generates demand. Develops a plan within a broader strategy to qualify opportunities for product or solution sales. Utilizes partners and channels like social media to create demand. Leads efforts to drive MCEM lifecycle progression and coordinates with technical teams and stakeholders to generate new demand. Uses advanced technical knowledge to assess feasibility of customer requirements and collaborates with engineering teams to prepare solutions.

We at Microsoft are committed to creating an inclusive work environment and we welcome applications from people with disabilities.

• We welcome applications from people with disabilities and actively work towards their integration into our team.
• Our organization highly values inclusion, and this commitment is reinforced through a works agreement that supports accessibility.
• We offer a supportive work environment for people with disabilities.
• We work closely with the representative body for severely disabled employees and the integration office to create optimal working conditions.
• Our offices are accessible and well-connected by public transport.
• We make adjustments to the workplace to ensure our employees receive the support they need. This supports our working time and work location agreement.