Account Manager
Job Summary
Job Description
As a strategic and ideas-driven Account Manager at Havas Malaysia, you will manage integrated campaigns, build strong client relationships, and ensure excellent creative execution. You will be responsible for understanding brand objectives, shaping briefs, and contributing to strategic development. You'll oversee creative output, guide teams, and ensure work meets brand standards. You'll lead project timelines, manage communication, and maintain documentation. Additionally, you'll represent the agency, mentor junior team members, and manage budgets. Your role involves commercial acumen, including understanding agency processes, monitoring budgets, and supporting new business efforts.
Must have:
- Understand brand-specific target audiences and business goals.
- Work with planners to shape briefs based on insights.
- Oversee execution of creative output across all media.
- Lead and coordinate project timelines and approvals.
- Represent the agency professionally and foster trust.
3 skills required
Job Details
Agency :
Havas Malaysia
Job Description :
A strategic, ideas-driven and process-oriented Account Manager who thrives in a fast-paced agency environment. You will play a key role in managing integrated campaigns, maintaining strong client relationships, and ensuring excellent creative execution. This role demands a collaborative team player with a deep understanding of brands, consumers, and culture, one who can inspire others, drive projects forward, and deliver commercial results.
Strategy: Facilitator of Insight
- Understand brand-specific target audiences, business goals, and market trends.
- Work with planners to shape briefs that are grounded in cultural and strategic insights.
- Contribute to strategic development by recognizing insights and connecting them to brand objectives.
- Confidently articulate the brand’s role within the client portfolio and competitive landscape.
- Support and stimulate creative thinking and collaboration across teams.
- Write clear, compelling creative briefs that inspire great ideas.
- Demonstrate sound creative judgment throughout the campaign process.
- Provide relevant references and context to enrich ideation and concept development.
- Oversee execution of creative output across all media, ensuring work meets brand requirements and quality standards.
- Guide internal teams and external partners (e.g. production houses, media owners) in bringing ideas to life.
- Stay up to date with award-winning work and best practices across the industry.
- Lead and coordinate project timelines, feedback loops, and approvals across stakeholders.
- Anticipate potential challenges and provide proactive solutions.
- Ensure clear, timely communication between internal departments and client partners.
- Maintain documentation and reports including WIPs, budgets, cost estimates, and contact reports.
- Represent the agency professionally and foster trust with clients at all levels.
- Guide, mentor and supervise junior team members (Account Executives, Interns).
- Collaborate effectively with creative, strategic, and media teams.
- Manage upwards and across departments to ensure smooth project flow.
- Understand agency processes that affect profitability. This will include scope, timelines, and resources.
- Monitor project budgets, cost controls, and billing accuracy.
- Negotiate estimates with clients and vendors where appropriate.
- Support new business efforts through research, proposal preparation, and participation in pitches.
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About The Company
Founded in 1835 by Charles-Louis Havas, Havas is one of the world’s largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative andentertainment-orientedsolutions that support them in their positive transformation.
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