Analyst - Insurance Operations, Policy Processing/ Policy Servicing (Supporting Australia)

1 Month ago • 1-2 Years • Operations

Job Summary

Job Description

This Analyst role involves supporting insurance operations, specifically policy processing and servicing for Australia. Responsibilities include data entry, document preparation (renewals, quotes, invoices), identifying missing information, handling data entry into existing and new systems, comparing data, and acting as a liaison between insurers and managers. The role also entails reviewing and collecting necessary files and records, processing policy renewal forms, and checking data accuracy. The candidate will work in a hybrid setting based in Kuala Lumpur.
Must have:
  • Bachelor's degree in any field
  • Minimum 1-2 years of insurance industry experience
  • Strong English communication skills
  • High Proficiency in MS Office Application
  • Good work ethics and attention to detail.
Good to have:
  • Good communication and interpersonal skills
  • Willingness to learn and take on challenges
  • Excellent coordination skills

Job Details

Company:

MMC Corporate

Description:

We are seeking a talented individual to join our Strata & Real Estate Support team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Analyst - Insurance Operations, Policy Processing/ Policy Servicing (Supporting Australia)

We will count on you to:

  • Provides organizational support to business operations by performing tasks such as data entry, data consolidation, navigating through multiple systems and working on dual monitors

  • Consolidates information provided by our clients, underwriters and our brokers in Australia

  • Prepare documents for policy renewals, quotes, invoices, Certificates of Currency and mapping activities.

  • Identifies missing information and consolidates which further information is required for the brokers to obtain.

  • Handles all data entry into our existing system and will be able to adapt to our new broking system if there is any.

  • Compares data entered with source documents.

  • Check for valuations, claims histories, mid-term endorsement, emails and correspondence in file regarding any changes or disclosures about the building.

  • Responsible for recording the changes made to policy terms and conditions, especially upon renewal.

  • Act as liaison between Insurers, Account Managers and Strata Managers for any queries.

  • Reviewing and collecting all the necessary files and records, and processing policy renewal forms.

  • Review all data and check for accuracy.

What you need to have:

  • At least a Bachelor’s degree in any field

  • Minimum 1-2 years of working experience within insurance industry

  • Possess strong English communication skills

  • High Proficiency in using MS Office Application

  • Good work ethics with high level of integrity, detailed oriented, compliant and process driven

What makes you stand out:

  • Good communication and interpersonal skills

  • Willing to learn and take on new challenges

  • Excellent coordination skills and ability to work with multiple stakeholder

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.

  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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