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Bell Services- Full Time, $17.39/Hour + Gratuities

The Walt Disney Company

Hawaii, United States (On-site)

Bell Services- Full Time, $17.39/Hour + Gratuities

1 Month ago • All levels • Administrative

About the job

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Job Description

Aulani, A Disney Resort and Spa is seeking a full-time Bell Services Cast Member to assist with transporting luggage to and from guest rooms, providing exceptional guest service, and assisting with vehicle operations. Responsibilities include transporting luggage to and from rooms, vehicles, and storage areas; caring for and storing guest property; delivering items to guest rooms; providing information and directions to guests; and maintaining a positive and helpful attitude. Third-shift Cast Members may be required to perform job functions for both Bell Services and Valet roles. The ideal candidate will have a valid Hawaii driver's license, a clean driving record, and previous experience in a hotel/resort environment. Knowledge of Hawaiian and Japanese language is preferred.

Must have:

Valid Hawaii driver's license
Clean driving record
Excellent communication skills
High guest service expectations
Ability to drive manual/automatic transmission

Good to have:

Previous experience in a Hotel/Resort environment
Previous experience working in a parking facility
Knowledge of Hawaiian/Japanese language
Previous computer and/or cash handling experience

Perks:

100% full coverage of healthcare for you and your eligible dependents
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

100% full coverage of healthcare for you and your eligible dependents
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission and much more!

Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities:

Bell Services

Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
Care and Storage of guest property
Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
Excellent communication skills and high guest service expectations
Greet Guests with positive, friendly and helpful attitude
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
Ability to drive manual/automatic transmission
May be required to work Graveyard shifts if needed
Availability Requirements:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.
Must provide Full/Availability, Nights, Weekends, Holidays, and Overnight shifts may be scheduled.
Previous experience in a Hotel/Resort environment preferred
Previous experience working in a parking facility with type service (airports, business office building, private parking structures
Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

Previous experience in a Hotel/Resort environment
Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
Bilingual preferred- Knowledge of Hawaiian/Japanese language
Previous computer and/or cash handling experience

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

Our Resort operates 24 hours a day, 365 days a year and some shifts may start as early as 4:00 AM and vary as needed. Training may require up to 4 weeks of full availability (day AND evening) and will be required immediately following the start date.

SUBMITTING YOUR APPLICATION
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The pay rate for this role in Hawaii is $17.39 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About The Company

The Walt Disney Company

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!