Business Operations: Fall Co-op Internship

1 Month ago • Upto 1 Years • Operations

Job Summary

Job Description

This 8-month Business Program Management Internship at Microsoft in Greater Toronto, Canada, offers students the chance to work on real-world projects. Interns will identify, define, and design opportunities to support or develop new programs or improve existing ones. Responsibilities include program landscape research and analysis, forecasting, examining business trends, improving program operations, contributing to strategic direction, defining success criteria and performance metrics (OKRs and KPIs), and working with cross-functional stakeholders to design programs from initiation to delivery. The internship requires a Bachelor's degree in a related field with at least one semester remaining after the internship. Microsoft provides a collaborative environment, encouraging community building and passion exploration.
Must have:
  • Bachelor's degree in Business, Operations, or related field
  • At least one semester of school remaining
  • Program management and process improvement skills
  • Stakeholder and relationship management
  • Strong communication and analytical skills
Good to have:
  • Formal training in program management
  • Understanding of business metrics and market trends

Job Details

Overview

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.

 

As a Business Program Management Intern, you will identify, define, and design opportunities to support and/or develop new programs or improve current programs. You will advocate for and demonstrate the value of the program through clearly defined metrics in order to gain buy in from stakeholders, partners and customers. You will monitor programs to ensure all activities align with program objectives and ensures program processes are executed efficiently including change management and/or program improvement efforts. 

 

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

This is a 8 month consecutive internship with start dates in August 2025

Qualifications

Required/Minimum Qualifications

  • Currently pursuing Bachelor's Degree in Business, Operations, Finance, or related field.
  • Must have at least one semester/term of school remaining following the completion of the internship.  

 

Additional or Preferred Qualifications

  • Formal training in program management and process management, process improvement, business strategy and/or operations     
  • Displays stakeholder and relationship management across leaders, partners, and customers.  
  • Ability to understand business metrics, customer, and market trends.    
  • Proficient verbal and written communication, analytical and presentation skills.

Intern - Co-Op- The typical base pay range for this role across Canada is CAD $4,500 per month.

 

Find additional pay information here:


Microsoft accepts applications and processes offers for these roles on an ongoing basis throughout the academic calendar (September - April)

 

Responsibilities

  • Assists others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive. 
  • Helps improve operations of existing programs by helping apply industry methodology, define program issues, assess various scenarios, and select the optimal scenario to resolve issues. 
  • With oversight from others, contributes to the direction and strategy from leadership regarding business area of expertise in order to help execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Learns to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization. 
  • Learns how to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program. 
  • Assists others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery. 

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