Business Operations Manager

Description -

Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment. Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk. HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio. Our passion for our customer and our employees will be our differentiation. 

We have organized the P&L across three Service Lines, each representing a critical portfolio and business model.  Lifecycle Services represents our core device-centric services.  Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities. Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio.

This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform. 

Digital Solutions is looking for an experienced manager to lead strategic operations.

Responsibilities:

• Drives high-impact business plan development that enables the execution of business strategies (e.g., implementing new growth initiatives, reducing costs).
• Leads complex business planning initiatives, including M&A integration projects at global and cross-business unit levels.
• Directs and prioritizes large, highly complex business planning projects by monitoring deliverables and milestones, including developing contingencies to minimize risks and maximize success.
• Partners with high-level client business leaders on a wide range of business issues, including risk management, implementation tactics, and new opportunity development.
• Oversees budget management for multiple, complex plans and projects and is accountable for adhering to stated budgets.
• Oversees the development of project guidelines, plans, objectives, and deliverables.
• Influences high-level business leaders by presenting compelling analyses and recommendations for optimizing business performance.
• Leads multiple large cross-functional teams and communications to facilitate projects and ensure timely delivery to clients.
• Provides innovative thought leadership and shapes the knowledge base across multiple businesses, functions, or regions.
• Provides strong leadership including developing and monitoring individual and team performance goals, coaching managers and senior individual contributors, and driving major change initiatives.
• Oversees and manages the allocation of tools and resources to support team efforts.
• Partners with high level client business leaders to integrate plans across multiple businesses.

Education and Experience:

• Typically 5-7 years experience in strategy, planning, operations, finance, or related functional area.
• Previous people leadership experience, preferably in a global, cross- functional environment.
• Advanced university degree (e.g., MBA) or demonstrable equivalent.

Knowledge and Skills:

• Excellent analytical thinking, analysis, and problem-solving skills.
• Ability to communicate abstract ideas clearly and independently manage complex project objectives.
• Superior business acumen, technical knowledge multiple business units, and extensive knowledge in applications and technologies.
• Excellent verbal and written communication skills, including advanced negotiation, presentation, and influence skills.
• Excellent project management skills, including time and risk management, and project structuring.
• Advanced relationship management skills, including partnering and consulting.
• Advanced leadership skills, including coaching, team-building, conflict resolution, and management.
• Ability to identify and draw on leading-edge analytical tools and techniques to develop creative approaches and new insights to client issues.
• Ability to independently draft and present client deliverables, recommendations, and communications strategies.

The base pay range for this role is $104,800 to $158,250 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement