Cash Loan Product Manager

1 Month ago • All levels

Job Summary

Job Description

The Global Payments team at ByteDance is building a platform for cross-border payment solutions to support its rapidly growing products and services worldwide. This role offers an opportunity to impact a global scale. The Cash Loan Product Manager will develop and refine the Cash Loan product roadmap and strategy, collaborating with various teams. They will analyze market trends, identify growth opportunities, integrate Cash Loan solutions with payment partners, manage end-to-end transaction processes, develop performance reports, and stay updated on industry trends.

Job Details

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business use-cases. Key Responsibilities: - Develop and refine our Cash Loan product roadmap and strategy, in collaboration with cross-functional teams such as legal, compliance, engineering, design, marketing, and business. - Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization. - Collaborate with payment partners to integrate Cash Loan solutions (whitelable or cobranding) onto our platform, ensuring seamless user experience and adherence to regulatory standards. - Manage the end-to-end process of Cash Loan transactions, from onboarding new customers to resolving any disputes or issues that may arise. - Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement. - Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to Cash Loan services. - Stay up-to-date on industry trends, regulations, and best practices related to Cash Loan solutions.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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