Commercial Field Account Manager

Description -

We are looking for an enthusiastic Commercial Field Account Manager at HP, the successful candidate will be outgoing, engaging and enjoy finding solutions for customer problems. You will be responsible for building professional relationships with client executives and identifying account's unique business needs and delivering solutions to drive value to the client and the organization. The role coordinates with pre-sales and inside sales for deal pursuit and works with internal teams to deliver on the clients’ expectations.

Responsibilities

• Coordinates account plans on commercial account(s) and focuses on value and/or volume portfolio management and selling range of the organization’s products and services.
• Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.
• Builds and maintains strong relationships with commercial clients, focusing mainly on specialty buyers, understands their needs and challenges, and ensures client satisfaction.
• Implements margin recovery activities and strategies in full/partial ownership depending on account coverage.
• Analyses account win/loss rates and makes recommendations to improve ratios.
• Designs and contributes to sales policies and strategies to achieve sales targets and objectives for the assigned business segment, identifying growth opportunities, upselling, and cross-selling to existing clients.
• Enters and manages all opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.
• Provides support to clients and address any concerns or issues they may have in a timely and effective manner. Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.
• Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.

Education & Experience Recommended

• Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field.

2 years minimum Solutions or Managed Services Sales Experience

Knowledge & Skills

• Business Development
• Business To Business
• Solution & Services Selling
• Conflict Resolution
• Customer Relationship Management
• Field Sales
• Product Knowledge
• Sales Development
• Sales Process
• Sales Territory Management
• Selling Techniques
• Upselling

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Must have a Full Drivers License & be eligible & available to work in Ireland.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement