DevOps Team Lead - Cloud Infrastructure

About the Role: As a DevOps Team Lead, you will play a crucial role in leading our Infrastructure team. You will be responsible for overseeing a team of 4-6 engineers and driving the end-to-end lifecycle of Infrastructure operations, focusing on prototyping, security, provisioning, maintenance, and de-provisioning. Your primary mission will be to innovate within AWS's platform, optimize operational efficiency, and minimize costs while ensuring robust and scalable infrastructure solutions.
What will you do: - Infrastructure Ownership: Manage the development, security, and maintenance of CleverTap’s cloud infrastructure, ensuring compliance and reliability. - Cross-Functional Collaboration: Partner with product managers, designers, and stakeholders to align on project goals and deliverables. - Operational Excellence: Oversee incident management, monitor KPIs, and drive consistent performance and uptime. - End-to-End Delivery: Lead PoCs, manage the full lifecycle of features and fixes, and support recruitment and onboarding as needed.
What are we looking for?
Must have: - Education & Experience: Bachelor’s/Master’s in Computer Science or related field with 5–8 years of experience managing internet-scale infrastructure. - Cloud & Security Expertise: Deep knowledge of AWS networking, security, and cloud compliance best practices. - Leadership & Collaboration: Proven experience leading 4–6 engineers and collaborating effectively across functions. - DevOps & Tooling Proficiency: Skilled in CI/CD (Bamboo, GitHub Actions), monitoring/logging (Prometheus, Grafana, Splunk), and scripting (Python, Bash). - Problem-Solving & Growth Mindset: Strong analytical skills, excellent communication, and a passion for innovation and new technologies.   Good to have: Scalable Systems Expertise: Experience with internet-scale applications, complex cloud architectures, and performance optimization. Reliability & Availability: Proven ability to ensure high availability and minimal downtime in mission-critical environments. IaC Proficiency: Skilled in Infrastructure as Code using tools like Terraform, CloudFormation, or similar.   Who will you report to:  Director - DevOps   Why join us?  - Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation. - You are passionate about technology and its impact on the high-growth mobile technology space - Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide. - Flourish in an Environment that Nurtures Growth and Curiosity   Learn More: Get to know us better before you apply!
Check out our product documentation, engineering blog, and customer stories to see how we work and what we value. - Clever.ai - CleverTap Developer Documentation - Blogs - TesseractDB™ - CleverTap Product Demo
About CleverTap: CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.
At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.
For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X. Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.