Director, Product Marketing (Platform)

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:  

The Director, Product Marketing will drive the go-to-market strategy and execution for Diligent’s Platform business unit, which includes a diverse set of solutions core to Diligent’s long-term business success, including the “Diligent One Platform”. The role is responsible for translating product capabilities into compelling customer value, enabling commercial teams, and ensuring successful product launches and adoption. You will work cross-functionally with Product, Sales, Marketing, Enablement, and Customer Success to bring platform innovations to market and fuel growth across customer segments. 

We are seeking a forward-thinking Product Marketer with a proven track record of leveraging AI-powered tools to streamline workflows, analyze market data, and enhance productivity. The ideal candidate will have experience using AI for content creation, campaign analysis, and competitive intelligence, and will bring a data-driven, automation-first mindset to our go-to-market strategy. 

This is a high-impact, hands-on role ideal for a marketing leader who thrives on execution, storytelling, and cross-functional collaboration. It’s also a great opportunity for a rising professional to take the next step in their career, with the potential to build and lead a team as the business grows. 

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and EEO is the Law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. 

Key Responsibilities: 

• Go-To-Market Strategy & Execution: Lead GTM planning and execution for platform capabilities, ensuring alignment across product, sales, marketing and other key stakeholders.  

• Positioning & Messaging: Develop clear, differentiated messaging and for the Diligent One Platform vision and its supporting solutions tailored to key personas.  

• Sales Enablement: Create and deliver sales tools, training, and collateral that empower commercial teams to effectively position the Diligent One Platform and sell its supporting offerings.  

• Market Insights and Analysis: Provide foundational insights including market analysis, TAM, ICPs, personas, customer journey mapping, competitive analysis, and Voice of Customer (VoC) to guide marketing and product decisions. 

• Content Development: Collaborate with content and marketing campaign teams to develop high-impact assets including product slicks, presentations, videos, and web content.  

• Campaign Design: Develop multi-channel campaigns (digital, content, events, web) in partnership with Demand Generation, Field Marketing and other marketing functions to drive awareness and pipeline.  

• Pricing and Packaging: Define strategies for pricing, packaging, and product-market fit to align with both new customer acquisition and customer expansion opportunities. 

• Performance Measurement: Define success metrics and measure the impact of product marketing efforts, continuously refining GTM strategies, positioning, and messaging to drive product growth. 

• Cross-Functional Collaboration: Serve as the voice of the customer and market in product roadmap discussions and strategic planning. 

Required Experience/Skills 

• 8+ years of experience in B2B product marketing, preferably in SaaS or platform-based technology. 

• Proven success in executing GTM strategies and product launches. 

• Strong storytelling and content creation skills for both technical and business audiences. 

• Experience working closely with Sales, Product, and Marketing teams in a fast-paced environment.  

• Deep understanding of sales enablement, customer journeys, and persona-based marketing.  

• Analytical mindset with the ability to translate data into actionable insights.  

• Excellent communication, collaboration, and project management skills.  
• Adaptable and can deal with ambiguity and changing priorities, with an eye for prioritization. 

Preferred Experience/Skills

• Experience in GRC, legal tech or enterprise software.  

• Familiarity with platform business models and multi-product ecosystems.  

• Experience supporting multiple customer segments and global markets.  

• Strong understanding of pricing, packaging, and product bundling strategies.  

• Self-starter and entrepreneurial attitude, including ability to take initiative and comfortable navigating white space. 

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients 

• We care about our people. Diligent offers a flexible work environment, competitive vacation policy and meeting-free days across the company. We care about our team’s health and wellness and even offer a quarterly health club reimbursement! 

• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, and Sydney. 

• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. 

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.   

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}