Employee Engagement & Communications Manager, Human Resources

5 Days ago • All levels

About the job

Summary_{By Outscal}

OKX is looking for an Employee Engagement & Communications Manager to develop and implement strategies that foster positive employee experiences. This role requires strong communication skills, data analysis capabilities, and a passion for creating a diverse and inclusive workplace. Experience in HR, Psychology, or Organizational Development is preferred.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity

Employee engagement is a critical aspect of maintaining a motivated, satisfied, and productive workforce. Working as part of the global People Management team, this person will be responsible for developing and implementing strategies and programs that foster positive employee experiences and enhance overall organizational performance. Partnering with global leadership and business teams, you will be instrumental in enhancing employee satisfaction, retention, and overall organizational success.

What You’ll Be Doing:

Program Development

Design, plan, and execute employee engagement programs, activities, and initiatives that align with the organization’s goals and culture. As the pioneer, your enthusiasm and energy should shine through in each program you deliver
The programs should also be aligned with different stakeholders and results should be measured. You will need to drive new innovative ideas and strive to make improvements to each program

Communication and Recognition

Promote open and transparent communication channels within the organization. Recognize and celebrate employee achievements and milestones through various recognition programs. Your own engagement will help drive the initiatives and create a culture where communication and recognition is second nature

Wellness Programs

Develop and coordinate wellness initiatives, programs, and activities to support employees’ physical and mental health, including stress management and work-life balance. These initiatives should be diverse in nature and cater to the different needs of our team members. Your consistency in delivering wellness will be the key driver for its success

Diversity and Inclusion

Foster a diverse and inclusive workplace by implementing strategies that promote equity, inclusivity, and respect for all employees. You will think of creative ways to make the experience dynamic and enjoyable for all participants

Employee Events

Organize and manage employee events, such as team-building activities, volunteer opportunities, and social gatherings, to strengthen interpersonal relationships and team cohesion. These should cater to multiple team members, meaning different experiences will need to be considered for maximized results

Employee Surveys and Feedback

Coordinate and analyse employee surveys to gather feedback on workplace satisfaction, identify areas for improvement, and track employee engagement trends. Create viable solutions and gather stakeholder buy-in to make the most appropriate and effective changes based on survey results

What We Look For In You:

Bachelor’s degree in Human Resources, Psychology, Organizational Development, or a related field. Advanced degrees or certifications in HR employee engagement advantageous
Excellent written and verbal English and Mandarin communication skills to effectively convey ideas, engage employees, and collaborate with stakeholders
Strong data analysis skills to interpret survey results and metrics, identify trends, and make data-driven recommendations
Innovative thinking and creativity to design engaging programs and activities that resonate with employees
Strong interpersonal and relationship-building skills to interact with employees and stakeholders at all levels of the organization
The ability to empathize with employee concerns and needs, demonstrating a genuine interest in their well-being
Effective project management skills to plan, execute, and evaluate engagement programs and initiatives
Knowledge of change management principles to navigate organizational changes while maintaining employee engagement