Engineer-Sys

Description

About the Role

We are seeking a motivated and detail-oriented Junior Support Tools Developer to join our Technical Documentation team. This contractor role will play a key part in maintaining and enhancing the tools and infrastructure that support our documentation publishing, internal workflows, and customer-facing platforms.

You will work closely with writers, tools engineers, and cross-functional teams to improve site usability, implement automation, and support innovative projects such as AI integration.

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Key Responsibilities

• Tooling & Automation
• Assist in maintaining and enhancing internal documentation tools and publishing pipelines.
• Develop scripts and utilities to streamline documentation workflows and reduce manual effort.
• Support bug fixing and troubleshooting for internal tools.
• UI/UX Improvements
• Contribute to front-end improvements of the documentation site to enhance usability and accessibility.
• Implement design updates based on feedback from internal stakeholders and customers.
• Help reduce the backlog of UI/UX issues and enhancements.
• AI & Innovation Projects
• Support the integration of AI-powered features such as federated search, chatbots, and real-time translation.
• Collaborate with senior developers and product teams to prototype and test new capabilities.
• Collaboration & Support
• Work closely with technical writers to understand their needs and provide responsive tooling support.
• Participate in code reviews, and knowledge sharing.

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Required Qualifications

• Proficiency in one or more scripting or programming languages (e.g., Python, JavaScript, Bash).
• Familiarity with web technologies (HTML, CSS, JavaScript).
• Basic understanding of CI/CD pipelines and version control (such as Git).
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Experience working with remote colleagues (for example, in Canada and USA) and flexibility in working hours to accommodate occasional meetings with colleagues in those time zones.
• Excellent verbal and written communication skills.

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Preferred Qualifications

• Experience with publishing tools and documentation platforms.
• Exposure to UX/UI design principles.
• Interest or experience in AI/ML tools or APIs.
• Familiarity with REST APIs and integration work.
• Experience working with content management systems.

Wind River is an Equal Opportunity Employer with a commitment to diversity. We prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Diversity is foundational for Wind River’s business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. Wind River does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs.

Wind River desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, Wind River provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are examined on a case-by-case basis. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring or at any other time during the employment process. You can email us at: benefits@windriver.com

. Please do not include personal medical information in the email.

More information about federal laws that prohibit job discrimination can be found at:

www1.eeoc.gov/employers/poster.cfm

www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf