Inside Channel Manager

1 Month ago • 6-8 Years • Business Development • $89,709 PA - $142,903 PA

Job Summary

Job Description

The Inside Channel Manager (ICM) at Milestone Systems focuses on driving software and hardware sales through the development and growth of Milestone resellers within a designated region (Central region). Key responsibilities include developing and executing a scalable channel partner development process, increasing the number of active selling partners, achieving year-over-year revenue growth, and accelerating sales for newly signed partners. This involves onboarding new partners, conducting software demos and webinars, managing daily communications with key partners, utilizing Salesforce for opportunity management, and collaborating with field sales teams. Quarterly regional travel is required. The role necessitates strong communication, organizational, and customer service skills, along with experience in inside sales, sales development, or account management. This hybrid position is based in Lake Oswego, OR.
Must have:
  • Inside sales experience
  • Software demo experience
  • CRM proficiency
  • Excellent communication
  • Strong customer service
  • Salesforce expertise
  • Channel Partner Development
Perks:
  • Flexible work environment
  • Opportunities for further education
  • Medical/dental benefits
  • 401k with employer match
  • Paid parental leave
  • Generous PTO
  • Paid Short & Long Term Disability
  • Life Insurance

Job Details

Job Description

Do you enjoy working with sales teams and business partners? Do you enjoy demonstrating exciting technology? Then come join our Inside Channel Team at Milestone Systems!

The Inside Channel Manager (ICM) will focus on software and hardware sales through the development of Milestone resellers within an assigned region. The ICM will work to develop and execute a scalable, cost-effective, and focused channel partner development process that will help increase the number of active selling partners, see year-over-year revenue growth, and accelerate the sales of newly signed partners. 

This position will support our central region. Depending on the team's needs, working hours will be from 6 a.m. to 3 p.m. PST or 6:30 a.m. to 3:30 p.m. PST. 

This position will work a hybrid schedule (3 days in the office and 2 days WFH) out of our Americas Headquarters in beautiful Lake Oswego, OR. It reports to the Regional Channel Manager, Central, and does not receive relocation assistance. 

As a Milestone Employee, YOU are the key to our success. Come join our dynamic international team and be a part of our rapidly growing, successful business. 

Your Responsibilities

Develop and manage a region of channel partners as mutually agreed with management and field sales personnel. The main focus will be the generation, support, and continued growth of: 

  • Milestone video management software sales  
  • Milestone network video appliance sales  
  • Existing reseller partner development 
  • Provide on-boarding assistance to newly signed channel partners    
  • Perform daily live software web demos  
  • Lead informative and interactive webinars for resellers and end customers 
  • Daily phone calls to assigned key partners to assist in growing their revenue stream with Milestone 
  • Document demo & call activities and manage opportunities in Salesforce 
  • Sales forecasting 
  • Work strategically with field sales, your reseller & solution partners to maximize revenue in your region  
  • Quarterly travel into the assigned region required 
  • Other tasks as assigned by the manager 

Your Experience

To be successful in this position, you will need a background in inside sales, sales development, or account management. You will use these skills regularly:

  • Software or product demonstration experience
  • CRM experience
  • Excellent communication and organizational skills
  • High level of customer service orientation
  • Ability to exercise discretion and independent judgment in important matters 

If you come across a role that intrigues you but doesn’t perfectly align with your resume, we encourage you to apply anyway.

Why Milestone?

Ranked on the 100 Best Companies to Work for in Oregon, Milestone offers not only great benefits but also great culture. Employees here have flexible work environments, opportunities for further education, and the ability to effect change in our Organization directly. 

The annual salary for this position ranges from $89,709 to $142,903, with most candidates falling in the $109,163 to $120,237 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace. We are proud to be an equal-opportunity employer.

Contact and application

Please apply at our website: 

If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner at 

We are looking forward to receiving your application. 

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