Network Infrastructure Engineer

Network Infrastructure Engineer

OVERVIEW »

Location: Basingstoke, UK (Remote-friendly with occasional travel)

Contract: Full-Time

Department: TechOps

Salary Range: £35,000–£45,000 (depending on experience)

WHAT THE JOB IS ALL ABOUT »

Hey I'm Rich, Tech Ops Director, and I'm looking for a Network Infrastructure Engineer with hands-on experience in real-time AV networking, ideally gained in live sports, broadcast, or high-performance event environments. This is a field-ready, hands-on role for someone who’s just as comfortable designing IP plans and advising on network best practices as they are troubleshooting multicast flow issues in a server room or onsite at a global event.

You’ll work closely with our Senior Network Engineer to design, deploy, and support low-latency, high-bandwidth AV-over-IP systems, ensuring stability, visibility, and scalability across our networked media workflows. You’ll also play a key role in supporting on-prem to AWS delivery models, advising engineering teams on transport-layer design issues, and ensuring our network infrastructure is aligned with evolving software requirements.

This is a high-impact, cross-functional role that connects fieldwork, system engineering, and software delivery. You’ll help bridge the gap between network infrastructure and software development by providing actionable insights into how real-time networks behave in the field, and how we can build better tools and systems to support them.

WHO YOU’LL WORK WITH »

• Global System Architect

• Senior Network Engineer

• TechOps Cluster Manager & System Leads

• Sports Tech Managers

• IT Security Teams

• Product and engineering teams

Reporting to: TechOps Director

WHAT YOU’LL DO »

• Deploy and support time-synchronised AV-over-IP systems (e.g., Dante, AES67, PTP), ensuring accuracy and low-latency performance

• Troubleshoot complex issues across switching, routing, firewalling, transport layers, and AV-specific protocols in both on-prem and hybrid deployments (e.g. AWS)

• Advise on network best practices, including broadcast VLAN design, multicast routing, PTP timing domains, and transport-layer resilience

• Collaborate with software teams to identify and resolve transport-layer issues in evolving products and features

• Evaluate and recommend networking hardware suitable for real-time video and data workflows

• Create and maintain technical documentation: IP addressing plans, rack layouts, provisioning templates, and site handovers

• Act as a technical lead onsite, resolving issues under pressure during deployments or incident response

• Coordinate with WAN/ISP partners to provision uplinks and monitor performance

• Share knowledge internally through training, playbooks, and documentation

WHAT YOU’LL BRING »

ESSENTIAL »

• 2–5 years experience in IP or AV networking (field-based or support-focused)

• Cisco Certified Network Associate (CCNA) or equivalent (e.g., JNCIA, CompTIA Network+)

• Solid understanding of multicast networking and protocols: IGMPv2/v3, Dante, NDI, SDVoE, AES67

• Comfortable working across time zones and third parties (ISPs, remote engineers, cloud providers)

• Excellent documentation and communication skills, able to translate complex technical ideas clearly

• Bachelor's degree in a technical field, or equivalent hands-on experience

BENEFICIAL »

• Familiarity with Fortinet/FortiGate firewalls (especially VPN and routing)

• Familiarity with NETGEAR Audio Visual/Broadcast Managed Switches and Engage Management Software

• Understanding of SMPTE ST 2110 and IEEE 1588v2 PTP systems

• Experience supporting live AV networks (e.g., OB trucks, flypacks, broadcast-grade systems)

• CompTIA Network+ or Security+ certifications

MOBILITY & ENGAGEMENT »

• Willingness to travel (UK and internationally), particularly for deployments, validation, or escalation

• Calm and effective in high-pressure environments where real-time performance and uptime are critical

• Comfortable working in live sports and event-driven contexts

• Proactive in sharing knowledge, mentoring colleagues, and improving documentation or tooling

Equal Opportunity Employer

Hawk-Eye is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, or union membership status.