Office Administrator

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Interactive Brokers Hong Kong Limited is seeking a Receptionist in our Admiralty office to assist with managing our front of house and performing various administrative and clerical duties. The successful candidate should be able to work independently in a fast-paced environment.

Responsibilities

Partner with another receptionist to provide a full spectrum of secretarial and administrative support, including:

• Perform general reception duties, including guest greeting and obtaining initial account opening documentation for external clients
• Ability to answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Manage all incoming and outgoing mail, fax and parcel arrangements and deliveries
• Update calendars, schedule meetings, and maintain meeting rooms
• Order office and pantry supplies and keep stock inventory
• Manage the pantry stock, including tissue paper, milk, tea, sugar, drinks, etc.
• Handle the catering ordering for staff
• Arrange travel and accommodations for the team
• Assist in the execution and filing of corporate documents
• Maintain a client focus, ensuring that client service delivery is timely, effective and efficient and that it meets both the client's (internal and external) needs and corporate standards
• Other ad-hoc tasks and administrative duties assigned by management

Qualifications, Skills & Attributes

• Good team player with a pleasant, flexible, responsible and detail-minded character
• Presentable, friendly personality and able to work independently
• A pro-active and 'can-do' attitude toward existing working practices
• Good command of Cantonese, Mandarin and English
• Proficiency in Microsoft Office applications and Chinese word processing is a must
• Previous office experience would be an advantage.
• Immediate availability preferred

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and inpatient  
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence