Operations Supervisor

Imagine working on the front lines of launching innovative solutions! Are you hungry to be part of a business that’s growing at a rapid pace? Are you driven, determined and thrive in a fast-paced environment delivering outstanding results and maintaining effective leadership during even the most challenging times?

This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness who thrives in a high-growth device repair/refurbishment environment. You’ll tackle complex problems and grow the capabilities of our current systems to meet our needs and drive continuous improvement.

Your day-to-day responsibilities include but are not limited to:

• Through personal leadership, promote productivity, health and safety that ensures excellence in warehouse operations.
• Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through.
• Model and encourage behaviors that will foster inclusion and teamwork.
• Utilize performance data to drive productivity to improve service, operations, and overall logistics.
• Responsible for labor cost control.
• Drive continual improvement processes focused on making the operation more effective, simple and flexible.
• Simplify standard work, eliminate defects, and actively engage all teammates from all levels in the improvement processes.
• Continually communicate performance trends and improvements to organizational leadership.
• Execute against department, facility and corporate goals identified on business, action plans, ensure high level of accuracy and timeliness.
• Monitor inventory levels across regions, maintaining systems, records and reports updated.
• Report on inventory discrepancies, aging work orders, cycle counts and WIP
• Coordinate project planning, schedule, budgeting, development, implementation and control.

If you are who we are looking for, you will have the following education, skills and/or experience.

• Bachelor’s degree in Operations, Logistics or related technical field or at least 2 years of direct experience leading a team of non-exempt teammates in manufacturing, production, distribution, or logistics environment.
• Experience developing and measuring performance and processing improvements.
• Experience interviewing, hiring, and managing performance.
• Flexibility to work a variety of hours as business demands.
• Strong verbal and written communication skills.
• Track record of making qualified decisions in demanding situations and driving results.
• Demonstrates effective leadership.
• Experience in JDE, High Jump, Kronos, ADP preferred

Are you ready to join?

We are trusted by many of the world’s biggest brands to look after their customers tech. When their tech goes wrong we make it right.

We offer device protection insurance programs, repair services, upgrade and recommence solutions and also premium tech support.

The tech industry moves fast - but so do we. Innovation and disruption are in our DNA, so we are always challenging convention and looking for ways to do things better, quicker and making everything easier for our customers.

Doing that successfully takes trust, teamwork and a knack for making the complicated simple. We’re looking for creative, quick and relentless talent to join the team. Are you one of us?