Procure to Pay Operations Manager

Skill required: Procure to Pay - Invoice Processing
Designation: Procure to Pay Operations Manager
Qualifications:BCom
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Production Supervision and Support Service Level Agreements and Performance Metrics Performance Management Works closely with the SDL in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting. Working Conditions • Moderate to no travel depending on project involvement • Cyclical work shift including work hours at night • Overtime and On-Call may be required • Client holidays are observed instead of Philippine or local holidays • Flexibility to work with different countries (time-zones), groups, and business environment
What are we looking for? • Minimum of Graduate / Postgraduate in Accounts with relevant 8-12 years of experience (Bachelor’s Degree in Accounting) Good communication and presentation skills. • Minimum experience – 5 years managerial experience related to PTP or equivalent fields • Strong understanding of latest Microsoft Office applications i.e., Word, PowerPoint, Excel. • Flexibility to work with different countries (time-zones), groups, and business environment ? Decision making and problem-solving skills. ? Strong communication rigor to ensure increased visibility with the client organization. ? Transformative Mindset, Experience in Automation & Digitization. ? Good working knowledge on Month end closing; inter co process; bank reconciliations, cash management and cash accounting; fixed assets processes. ? Require analytical skills and should be able to perform detailed analysis on aged open items and provide proposal to clear the open items. ? The ability to work under pressure & flexibility to meet demanding deadlines is essential.
Roles and Responsibilities: Production Supervision and Support • Coordinates individual and team work assignments • Monitors workload balancing • Supports high quality work through a positive environment • Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics • Ensures individual and team service levels are met or exceeded • Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements • Front line contact for questions or issues surrounding service levels Quality • Participates in providing feedback to the Quality team for improvement suggestions • Works with auditing resources on individual and team error trends • Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management • Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period • Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards