Transcreation Account Manager

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

A Hybrid working model

What does an Transcreation Account Manager do at Hogarth?

Our Transcreation Account Managers (TAMs) are super-organised and adept multi-taskers. They are accountable for end-to-end project delivery, delivering projects on time, on specification and on budget.  Our CMs possess good project and client management skills and best-practice methodology. They are the key contact for projects, responsible for relaying timing, scope, budget, resource and change information to the wider project and production teams.  

Due to an increased volume of work coming in from the client, we are opening an opportunity to work on one of the world’s most recognised luxury brands.

 To thrive in this role, you will be highly organised with a passion for delivering top tier client service and have a strong personal desire to continually grow and develop your skills. You’ll be experienced in client servicing and have a background in localisation of moving picture.

Responsibilities

• Handle all aspects of Transcreation cycle (briefing, liaising with talents, copy validation, admin, costing or cost estimates)
• Strive to better the relations with client, stakeholders and talents
• Work closely with stakeholders across the Print, Moving Image and Digital Project teams
• Carry out quality assurance prior to sharing copies for client approval as per agreed guidelines
• Ensure style guides, reference material glossaries are always up to date in line with changing requirements
• Liaise with client for validation of transcreated / translated copies
• Demonstrate clear understanding of the brand – act as a brand guardian
• Highlight and escalate quality control issues to Senior Transcreation team members
• Manage agreed budgets and administration
• Provide costs / prepare accurate cost estimates against the Rate Card for Transcreation Team Lead’s approval
• Support Senior Transcreation Managers with various projects by following the approved processes, making sure projects are delivered by the agreed target date and by ensuring that the final material delivered is of a high quality
• Follow agreed workflows and utilise relevant project management tools

Reporting lines and key stakeholders

This role reports into a Senior Transcreation Account Manager.

There will be close collaboration with all teams across the client account including a network of freelancers and other agencies the client appoints for different stages of their advertising materials production.

Requirements:

• Experience of working within language industry (translation, transcreation, localisation)
• Linguistic background
• An understanding of marketing and production implementation processes across key channels such as TV, social, print, digital etc would be beneficial
• Understanding of the production and the creative development process, content production, technology, quality assurance testing and marketing methodologies 
• Ability to manage small projects with varying components, demonstrable ability to deliver on time and on budget  
• Experience of managing client relationships 
• A professional, calm, approachable demeanour  
• Strong written and verbal communication 
• An appreciation for how great work gets done and a commitment to ensuring flawless execution and delivery 
• Proficiency with Microsoft Excel, PowerPoint / Keynote, wireframing / workflow tools, online project management / collaboration / ticketing tools e.g. JIRA, Smartsheet, Trello, Miro etc 

Diversity and Inclusion

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.

Hogarth Values

Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way.

Hands on: We don’t wait for things to happen, we get on with it. We are pragmatic and don’t have an ego. We do what it takes to get the job done to the highest standards.

Honest: We are straightforward; we speak openly and clearly. We operate with integrity and live up to our promises.

Happy family: We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each other. Even when things get tough, we don’t lose perspective or our sense of humour.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

Find out more at www.hogarth.com/culture

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