QA Engineer II, TFT - Gameplay

As a Quality Assurance Engineer II at Riot, we run the QA process for our teams that make features on Riot's products. We work with teams of software engineers, content developers, gameplay designers, artists, producers and project managers to create value for Players around the world. We are guided by Riot's Test Policies to do the quality activities at every stage of the software development life cycle that set our teams up for success. Additionally, we partner with our teams to arrive at more efficient solutions to everyday problems and improve delivery. We are also tasked to work with other QA professionals, often remotely to get our work completed.

As a Quality Assurance Engineer II on TeamFight Tactics Gameplay Live Team, you will be the quality owner for content and services produced primarily for TeamFight Tactics Live Gameplay, Set release, and related content drops. As a quality owner, you can perform planned duties self-directed with a high level of quality. You’re responsible for ensuring that design and delivery intent is clearly understood by the test teams, risks to quality are highlighted early and often, and that your test teams have sufficient and effective test strategies, test plans, information, and resources to accomplish the team’s quality goals for your product[s]. This role will report to a QA Manager.

Responsibilities 

• Own the creation and execution of test plans for TFT live gameplay features, ensuring thorough coverage and alignment with team goals.
• Drive daily testing operations, collaborating with cross-discipline partners to define, measure, and uphold quality standards.
• Identify and communicate live risks, assess impact and likelihood, and work with stakeholders to build proactive mitigation strategies.
• Participate in feature design and internal playtests, providing thoughtful, actionable feedback to improve player experience.
• Manage external QA partners, offering clear guidance and oversight to ensure high-quality, timely test execution.
• Track and report quality metrics, turning data into insights that inform live decision-making and continuous improvement.
• Lead quality focused activities throughout the development lifecycle, with an emphasis on rapid response and player impact awareness post launch.

Required Qualifications:

• You understand what it takes to grow quality for a team, project, or other multidisciplinary effort.
• Ranked Diamond or above the last four seasons
• Experience with Test Strategy, Planning, and Design.
• Experience working with embedded developers and content creators.
• Experience tasking remote testers daily, and providing feedback on effectiveness.
• 3+ years Software Quality Assurance experience, with success leading testing efforts on a team.

Desired Qualifications:

• Development experience across several platforms; mobile, console, and PC
• A foundational understanding of back-end systems integration testing requirements
• 2+ years experience on a live service.
• Ranked Platinum or above the last four seasons

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.