Regional Risk Program Manager, Latin America
Job Summary
Job Description
Hinge is seeking a Regional Risk Program Manager for Latin America, based in Brazil, to manage and coordinate Trust & Safety efforts. This role involves embedding localized insights into global strategies, navigating emerging risks, and strengthening regional partnerships. The manager will work cross-functionally to surface regional risks, support escalations, advise on policy localization, and shape proactive safety strategies, ensuring user protection across Latin America. The position is open exclusively to Brazilian citizens or permanent residents authorized to work without visa sponsorship.
Must have:
- 6+ years in Trust & Safety or related fields
- Deep knowledge of Latin American landscapes
- Experience leading investigations or risk assessments
- Ability to synthesize complex regional risks
- Fluent in English, Spanish, and Portuguese
- Strong presentation skills
- Program management experience
- Ability to operate autonomously and influence
Good to have:
- Experience collaborating with NGOs or external partners
- Familiarity with LATAM regulatory landscape
- Background in partnerships, policy, law, journalism, or risk management
- Understanding of regional online harms
- Experience supporting LATAM markets at a global tech company
Perks:
- Monthly Beevale card for groceries and restaurants
- Top-tier private medical and dental coverage
- Home office stipend
- Access to Gympass, Udemy courses, and English classes
- Referral bonus
4 skills required
Job Details
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
Hinge is seeking a Regional Risk Program Manager, LATAM to manage and coordinate Trust & Safety efforts across Latin America. Based in Brazil, you’ll serve as our regional expert embedding localized insight into Hinge’s global Trust & Safety strategies. You’ll help Hinge navigate emerging risks and cultural nuances while strengthening our partnerships across the region.
As a senior member of our Global Risk & Response team, you’ll work cross-functionally to surface regional risks, support critical escalations, advise on policy localization, and shape proactive safety strategies. You'll play a crucial role in protecting Hinge users throughout Latin America while ensuring our safety work remains principled, equitable, and locally informed.
This position is open exclusively to Brazilian citizens or permanent residents in Brazil who are legally authorized to work without the need for visa sponsorship, now or in the future.
Responsibilities
- Partner with our Global Escalations team to manage responses for high-severity or complex escalations across LATAM, providing regional, cultural, legal, and linguistic expertise.
- Partner with Operations teams to advise on regionally nuanced moderation decisions, precedent-setting cases, and cross-functional reviews.
- Support and contribute to deep-dive investigations into regional harms, synthesizing findings into actionable insights for the broader team.
- Monitor and evaluate emerging risks across Latin America, providing critical input to global risk assessments and shaping regional safety strategies.
- Act as a regional advisor to key teams by providing localized insights, escalation support, and guidance on policy application.
- Support the localization and evolution of Trust & Safety policies and enforcement frameworks specific to LATAM needs.
- Advise on risk considerations and program manage market expansion initiatives across the region.
- Represent Hinge in partnerships with NGOs, civil society organizations, and other external stakeholders across LATAM.
- Partner with Trust & Safety Communications and Education teams to support proactive user education initiatives, regional narratives, and incident response communications.
What We’re Looking For
- 6+ years in Trust & Safety, platform integrity, partnerships, public policy, or online safety—ideally within a technology company.
- Deep knowledge of the cultural, political, and legal landscapes across Latin America, with a strong understanding of regional diversity beyond Brazil.
- Experience leading or supporting investigations, risk assessments, or escalations that informed cross-functional decisions.
- Ability to synthesize complex regional risks into clear, actionable strategies.
- Fluent in English, Spanish, and Portuguese.
- Strong presentation skills in both small and large group settings.
- Experience in program management.
- Skilled at operating with autonomy, influencing without formal authority, and building trust across cross-functional teams.
Preferred Qualifications
- Experience collaborating with NGOs, civil society organizations, or external partners on digital safety, user protection, or integrity issues.
- Familiarity with the regulatory landscape across LATAM and its impact on digital platforms.
- Background in partnerships, public policy, law, journalism, or risk/crisis management.
- Understanding of regional online harms related to dating, scams, and identity-based risks.
- Experience working with or supporting LATAM markets at a global technology company.
R$208.000 - R$250.000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Brazil. This salary will be subject to a geographic adjustment (according to a specific location), if an authorization is granted to work outside of the location listed in this posting.
This salary range is specific to a position based in Brazil and is quoted in Brazilian reais (R$).
As a member of our team, you’ll enjoy:
- Every month, you'll get a Beevale card to spend on groceries, restaurants, and more to be fully paid by us
- Enjoy top-tier private medical and dental coverage for you and your family, with no cost to you
- Get a stipend each month to support your home office, plus access to Gympass, Udemy courses, and English classes
- Earn a referral bonus with each successful hire
At Hinge, our core values are…
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
#Hinge
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