Senior Cloud Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"FICO is looking for a Cloud Architect with strong technical and leadership skills to join our dynamic team. In this role, you will architect/design, implement, and manage cloud infrastructure solutions using tools like ArgoCD, Crossplane, GitHub, Terraform and Kubernetes. You will also lead initiatives to improve our Cloud, GitOps  best practices, mentor junior team members, collaborate with cross-functional teams, and drive initiatives to ensure our cloud environments are scalable, secure, and cost-effective.” – Director, Cloud Engineering

What You’ll Contribute

• Design, deploy, and manage scalable cloud solutions on public cloud platforms such as AWS, Azure, or Google Cloud.

• Architectural Design: Design robust and scalable architectures leveraging ArgoCD for GitOps and Crossplane / Terraform  for infrastructure management.

• Deployment Strategy: Develop and implement deployment strategies that leverage ArgoCD for automated application delivery.

• Infrastructure Management: Utilize Crossplane / Terraform to manage and provision cloud resources, ensuring alignment with best practices and organizational standards.

• Collaboration: Work closely with development, operations, and security teams to integrate infrastructure as code practices across the organization.

• Mentorship: Provide guidance and mentorship to team members on best practices in GitOps, CI/CD, and infrastructure management.

• Continuous Improvement: Evaluate and recommend tools and technologies that enhance our deployment processes and infrastructure management.

• GitHub: Establish and promote best practices for GitOps workflows, including branching strategies, pull requests, and code reviews

• Monitoring & Optimization: Design and implement Observability capability solutions to ensure platform performance, reliability, and scalability

• Implement infrastructure as code (IaaC) using tools like Terraform or Crossplane or similar.

• Kubernetes : Responsible to architect large clusters and operationally support it.

• Implement security best practices and ensure compliance with industry standards and regulations.

• Security: Experience with security tools like Wiz / OPA / Kyverno along with in-depth knowledge of security principles and frameworks.

Leadership and Mentorship:

• Lead and mentor a team of cloud engineers, fostering a culture of collaboration and innovation.
• Conduct training sessions and workshops to upskill team members on cloud technologies and best practices.
• Provide strategic guidance on cloud architecture and design principles.

Collaboration and Communication:

• Act as a liaison between technical teams and stakeholders to ensure alignment on project goals and timelines.
• Stay up-to-date with emerging cloud technologies and trends to drive innovation within the team.
• Identify areas for process improvement and lead initiatives to enhance efficiency and effectiveness in cloud operations.

What We’re Seeking

• Proven experience as a Senior level engineer/Architect or similar role in a cloud-native environment

• Extensive experience with ArgoCD and Crossplane.

• GitHub Proficiency: Strong understanding of Git and GitHub workflows, including branching strategies and pull request management

•  Infrastructure as Code: Experience with Infrastructure as Code (IaaC) tools (e.g., Terraform, Crossplane/Cloudformation etc) is a plus.

• Leadership experience with the ability to drive/guide and motivate a team.

• Proficiency in scripting languages (e.g., Python, Bash, Go) and automation tools (e.g., Jenkins, Ansible, ArgoCD, Crossplane, Github).

• Expert level knowledge in engineering and operational related tasks on containerization and orchestration tools (e.g., Docker, Kubernetes).

• Expert level knowledge in network concepts and implementation on AWS (VPC, WAF, etc.)

• Expert level knowledge in AWS, Kubernetes (EKS), Istio Service Mesh, API G/W

• Familiarity with observability, monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack, Splunk, Cribl).

• Experience working on security related certifications like PCI

• Experience with workflow and issue management tools such as JIRA/ ServiceNow.

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Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy